Amber Posey Email & Phone Number
Vice President - Capability Leader, Infrastructure Voice Engineering @ Frost National Bank
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Amber Posey Location
- San Antonio, TX, US
Amber Posey Work
- Vice President - Capability Leader, Infrastructure Voice Engineering @ (January 2024 - Present)
- Senior Consultant, Infrastructure and Operations @ (June 2021 - February 2024)
- Consultant, Infrastructure and Engineering @ (June 2014 - June 2021)
- Specialist, Infrastructure and Engineering @ (July 2006 - June 2014)
- HITEC (Hispanic Information Technology Executive Council) Emerging Executive Program Fellow @ (March 2021 - January 2022)
- IT Analyst - Genesys Infrastructure @ (January 2005 - January 2006)
- Sr Programming Analyst - Call Center Technology @ World Savings Bank (January 2001 - January 2005)
Amber Posey Education
- The University of Texas at San Antonio
BBA (Information Systems)
Amber Posey Skills
- Agile Methodologies
- Avaya
- Avaya Aura
- Avaya Communication Manager
- Avaya IP Telephony
- Avaya Products
- Avaya Site Administration (ASA)
- Avaya Technologies
- Budget Management
- Business Analysis
- Call Center
- Call Centers
- Carrier Services
- Cisco Call Manager
- Cisco Technologies
- Cisco VoIP
- Contact Center as a Service (CCaaS)
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Cross-functional Team Leadership
- Disaster Recovery
- Enterprise Voice
- Genesys Cloud
- Genesys Framework
- Information Technology
- Microsoft Teams
- Oracle SBCs
- Process Improvement
- Project Management
- Requirements Analysis
- Root Cause Analysis
- Session Border Controller
- Session Initiation Protocol (SIP)
- Siemens HiPath
- Solution Architecture
- Strategic Planning
- System Deployment
- Systems Analysis
- T1
- Technical Support
- Telecommunications
- Telecommunications Engineering
- Telephony
- Troubleshooting
- UCaaS
- Unified Communications
- Vendor Management
- Visio
- VoIP
- VoIP protocols SIP
- Voice Mail
- Voice Solutions
- Voice over IP (VoIP)
Amber Posey Summary
- Amber Posey, based in San Antonio, TX, US, is currently a Vice President - Capability Leader, Infrastructure Voice Engineering at Frost. Amber Posey brings experience from previous roles at Nationwide and HITEC. Amber Posey holds a BBA in Information Systems @ The University of Texas at San Antonio. With a robust skill set that includes Agile Methodologies, Avaya, Avaya Aura, Avaya Communication Manager, Avaya IP Telephony and more. Amber Posey has 2 emails and 1 mobile phone numbers on RocketReach.
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