Amber Olson Email & Phone Number
Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service @ Amazon
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Amber Olson Location
- Kent, WA, US
Amber Olson Work
- 2018 -now Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service @
- 2016 -2018 Sr Program Manager, Strategic Engagement Programs @
- 2014 -2016 Sr. Product Manager, Customer Service Technology @
- 2006 -2014 Senior Manager, Core Product Development @
- 2006 -2006 Program Manager @ Wimmer Consulting
- 2004 -2005 Director, Deskside Services @ Siemens Business Services
- 2004 -2004 Manager, IT Systems @ Boeing Employee Credit Union
- 2001 -2004 Systems Delivery Manager @ ATT Wireless
- 2000 -2001 Director of Support @ 360 Powered Corporation
- 1988 -2000 Manager, Customer Help Center @
- 1997 -1999 Manager, Worldwide Site Operations @
- 1996 -1997 Manager, Business Development Computing @
- 1995 -1996 MCSA Internal Auditor @
- 1988 -1995 Artificial Intelligence Specialist @
- 1985 -1988 Information Systems Engineer @
Amber Olson Education
- University of Virginia Darden School of Business 2008-2008
- Socitey for Information Management - LDR
(Leadership Development)
2001-2006 - The George Washington University 2004-2004
- Society of Information Management - RLF 2000-2001
- Auburn University 1982-1986
- Boeing Defense & Space Group - HIPO
(Engineerng Leadership)
Amber Olson Skills
- Vendor Management
- Program Management
- Cross-functional Team Leadership
- SDLC
- Requirements Analysis
- Software Project Management
- Agile Methodologies
- Strategic Planning
- Agile Project Management
- Business Process Improvement
- Scrum
- IT Strategy
- Software Development
- Business Analysis
- Business Intelligence
- Customer Satisfaction
- IT Operations
- Portfolio Management
- Risk Management
- Global Delivery
- Business Planning
- Global Sourcing
- Product Management
- Thought Leadership
- Personnel Management
- Department Budgeting
- Global Application Development
- Persuasive Presentations
- Outsourcing Management
- Standards Compliance
- Global Service Management
- Functional Requirements
- Customer Oriented
- Written & Oral Presentation Skills
- Communication Skills
- Delivering Exceptional Customer Service
- Humane Society Volunteer
- Travel - No Restrictions
- Amateur Chef
- Employee Engagement
- Team Leadership
- Management
Amber Olson Summary
- Amber Olson, based in Kent, WA, US, is currently a Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service at Amazon. Amber Olson brings experience from previous roles at Amazon, Iron Mountain and Wimmer Consulting. Amber Olson holds a 2008 - 2008 University of Virginia Darden School of Business. With a robust skill set that includes Vendor Management, Program Management, Cross-functional Team Leadership, SDLC, Requirements Analysis and more. Amber Olson has 3 emails and 1 mobile phone numbers on RocketReach.
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