Amber Olson Email & Phone Number
Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service @ Amazon
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Amber Olson Location
- Kent, WA, US
Amber Olson Work
- Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service @ (November 2018 - Present)
- Sr Program Manager, Strategic Engagement Programs @ (August 2016 - November 2018)
- Sr. Product Manager, Customer Service Technology @ (August 2014 - August 2016)
- Senior Manager, Core Product Development @ (August 2006 - August 2014)
- Program Manager @ Wimmer Consulting (January 2006 - August 2006)
- Director, Deskside Services @ Siemens Business Services (October 2004 - November 2005)
- Manager, IT Systems @ Boeing Employee Credit Union (April 2004 - October 2004)
- Systems Delivery Manager @ ATT Wireless (March 2001 - April 2004)
- Director of Support @ 360 Powered Corporation (January 2000 - February 2001)
- Manager, Customer Help Center @ (January 1988 - January 2000)
- Manager, Worldwide Site Operations @ (January 1997 - January 1999)
- Manager, Business Development Computing @ (January 1996 - January 1997)
- MCSA Internal Auditor @ (January 1995 - January 1996)
- Artificial Intelligence Specialist @ (January 1988 - January 1995)
- Information Systems Engineer @ (January 1985 - January 1988)
Amber Olson Education
- University of Virginia Darden School of Business 2008-2008
- Socitey for Information Management - LDR
(Leadership Development)
2001-2006 - The George Washington University 2004-2004
- Society of Information Management - RLF 2000-2001
- Auburn University 1982-1986
- Boeing Defense & Space Group - HIPO
(Engineerng Leadership)
Amber Olson Skills
- Vendor Management
- Program Management
- Cross-functional Team Leadership
- SDLC
- Requirements Analysis
- Software Project Management
- Agile Methodologies
- Strategic Planning
- Agile Project Management
- Business Process Improvement
- Scrum
- IT Strategy
- Software Development
- Business Analysis
- Business Intelligence
- Customer Satisfaction
- IT Operations
- Portfolio Management
- Risk Management
- Global Delivery
- Business Planning
- Global Sourcing
- Product Management
- Thought Leadership
- Personnel Management
- Department Budgeting
- Global Application Development
- Persuasive Presentations
- Outsourcing Management
- Standards Compliance
- Global Service Management
- Functional Requirements
- Customer Oriented
- Written & Oral Presentation Skills
- Communication Skills
- Delivering Exceptional Customer Service
- Humane Society Volunteer
- Travel - No Restrictions
- Amateur Chef
- Employee Engagement
- Team Leadership
- Management
Amber Olson Summary
- Amber Olson, based in Kent, WA, US, is currently a Sr. Program Manager, Associate Engagement Technology, Worldwide Customer Service at Amazon. Amber Olson brings experience from previous roles at Amazon, Iron Mountain and Wimmer Consulting. Amber Olson holds a 2008 - 2008 University of Virginia Darden School of Business. With a robust skill set that includes Vendor Management, Program Management, Cross-functional Team Leadership, SDLC, Requirements Analysis and more. Amber Olson has 3 emails and 2 mobile phone numbers on RocketReach.
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