Amber Miller Email & Phone Number
Platform Solutions Manager @ Mbanq
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Amber Miller Location
- Spokane, WA, US
Amber Miller Work
- 2023 -now Platform Solutions Manager @
- 2022 -2023 Customer Success Manager @ Moonstone Bank
- 2020 -2022 Contact Center Manager @
- 2019 -2020 Contact Center Assistant Manager @
- 2018 -2018 Operations Manager @ ReferencePro
- 2011 -2018 International Verifications and Quality Manager @ ReferencePro
- 2010 -2011 Quality Assurance Manager @ ReferencePro
- 2007 -2010 Domestic Verifications Lead @ ReferencePro
- 1998 -2007 Commerical Card Sr. Support Specialist @
Amber Miller Education
- University of Phoenix
Bachelor's Degree (Healthcare Administration (Information Systems))
2014 - Spokane Colleges
Attendance only (Liberal Arts and Sciences/Liberal Studies)
- Spokane Falls Community College
Attendance only (Liberal Arts and Sciences/Liberal Studies)
- John R. Rogers High School
High School Diploma (General Studies)
Amber Miller Skills
- Operational Efficiency
- Vendor Relations
- Customer Experience
- Customer Journey Mapping
- Net Promoter Score
- Zendesk
- Team Management
- Customer Journeys
- Service-Level Agreements (SLA)
- People Development
- Performance Reviews
- New Hire Training
- Communication
- Software Quality
- Training
- Customer Service Management
- Software Development
- Business Process
- Customer Onboarding
- Team Building
- Project Management
- Customer Service Training
- Customer Success
- Employer Branding
- Microsoft Word
- Process Improvement
- Mentoring
- Employee Training
- Customer Engagement
- Coaching
- Operations Management
- Employee Engagement
- Business Process Improvement
- Microsoft Excel
- Customer Satisfaction
- Customer Support
- Workforce Management
- Executive Reporting
- Call Centers
- Team Leadership
- Leadership
- Management
- Software Quality Assurance
- Quality Assurance
- Interviews
- Time Management
- System Testing
- Customer Service
- Hiring
- Microsoft Office
Amber Miller Summary
- Amber Miller, based in Spokane, WA, US, is currently a Platform Solutions Manager at Mbanq. Amber Miller brings experience from previous roles at Moonstone Bank, Gesa Credit Union, Inspirus Credit Union and ReferencePro. Amber Miller holds a Bachelor's Degree in Healthcare Administration (Information Systems) @ University of Phoenix. With a robust skill set that includes Operational Efficiency, Vendor Relations, Customer Experience, Customer Journey Mapping, Net Promoter Score and more. Amber Miller has 2 emails and 4 mobile phone numbers on RocketReach.
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