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Amber M. Location
Aliso Viejo, CA, US
Amber M. Work
Team Lead, Managed Services @ (September 2026 - Present)
Systems Administrator @ (September 2024 - Present)
IT Support Specialist @ (April 2022 - September 2024)
Service Desk Team Lead @ (November 2019 - April 2022)
General Manager @ (November 2017 - November 2019)
Assistant General Manager @ (February 2014 - November 2017)
Amber M. Education
Fullerton College
Associate's degree (PSYCHOLOGY)
2010-2014
University of California, Irvine - School of Social Ecology
Psychology and Social Behavior
2014
University of California, Irvine - School of Social Ecology
Amber M. Skills
Access Management
Action1 RMM
Active Directory
Amazon Web Services (AWS)
Azure Active Directory
Business Process Improvement
Cisco Meraki
Communication
Critical Thinking
Customer Experience
Customer Satisfaction
Desktop Computers
Desktop Virtualization
Documentation
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Email Security
Group Policy
Help Desk Support
Hyper-V
IT Hardware Support
Information Technology
LastPass
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Endpoint Configuration Manager
Microsoft Office
Office 365
Office Application
Oral Communication
Organization Skills
Printer Support
Problem Solving
Remote Access
Server Administration
Service Desk
Service-Level Agreements (SLA)
System Administration
Technical Support
Ticketing Systems
Training
Troubleshooting
Voice over IP (VoIP)
Windows 10
Windows Server
Amber M. Summary
Amber M., based in Aliso Viejo, CA, US, is currently a Team Lead, Managed Services at Uptime USA. Amber M. brings experience from previous roles at Uptime USA, Power Crunch, RedNight Consulting and Domino's. Amber M. holds a 2010 - 2014 Associate's degree in PSYCHOLOGY @ Fullerton College. With a robust skill set that includes Access Management, Action1 RMM, Active Directory, Amazon Web Services (AWS), Azure Active Directory and more. Amber M. has 1 emails and 2 mobile phone numbers on RocketReach.
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