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Amber Cruser Location
Monticello, MN, US
Amber Cruser Work
Customer and Store Support Team Leader @ (April 2024 - Present)
Franchise Support Specialist @ (August 2022 - Present)
Customer Care Lead @ (April 2019 - August 2022)
Optical Team Member @ (November 2017 - July 2021)
Customer Care Specialist @ (January 2018 - April 2019)
Marketing Manager @ (September 2015 - November 2017)
Marketing Consultant @ (January 2012 - September 2015)
Retail Store Manager @ (January 2008 - January 2012)
Retail Store Manager @ (July 2005 - January 2008)
Amber Cruser Education
University of Wyoming
Bachelor's degree (FAMILY AND CONSUMER SCIENCES/HUMAN SCIENCES)
2000-2005
Amber Cruser Skills
Account Management
Analytical Skills
App Support
Appointment Scheduling
Brand Awareness
Building Performance
Business Analysis
Business Planning
Calendars
Call Center Administration
Communication
Contact Centers
Critical Thinking
Customer Engagement
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Customer-Focused Service
Data Analysis
Data Analytics
Digital Strategy
Easily Adaptable
Employee Training
Face-to-face Communication
Five9
Forecasting
Franchising
Job Skills
Leadership
Media Buying
Media Consultation
Merchandising
Microsoft Office
Multi-Unit Management
New Store Openings
Oral Communication
Organization Skills
People Management
Phone Etiquette
Point of Sale (POS) Systems
Presentation Skills
Presentations
Problem Solving
Process Orientation
Product Adoption
Product Service
Professional Skills
Project Management
Quality Assurance
Recruiting
Relationship Building
Resolving Issues
Retail Loss Prevention
Retail Sales
Saleforce
Scheduling
Scheduling Management
Service Now
ServiceNow
Skilled Multi-tasker
Social Media
Store Management
Strategic Thinking
Team Leadership
Team Motivation
Teamwork
Time Management
Timelines
Training
Visual Merchandising
Workforce Management
Written Communication
Amber Cruser Summary
Amber Cruser, based in Monticello, MN, US, is currently a Customer and Store Support Team Leader at Miracle-Ear, Inc.. Amber Cruser brings experience from previous roles at Miracle-Ear, Inc., Luxottica and Kelco Supply Company. Amber Cruser holds a 2000 - 2005 Bachelor's degree in FAMILY AND CONSUMER SCIENCES/HUMAN SCIENCES @ University of Wyoming. With a robust skill set that includes Account Management, Analytical Skills, App Support, Appointment Scheduling, Brand Awareness and more. Amber Cruser has 2 emails and 2 mobile phone numbers on RocketReach.
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