Amanda Watson Email & Phone Number

Senior Manager CX Order Management, Service Recovery @ Spectrum

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Amanda Watson Location

Atlanta, GA, US

Amanda Watson Work

Senior Manager CX Order Management, Service Recovery @ (March 2025 - Present)
Process Manager III, Customer Experience and Operations @ (January 2021 - June 2025)
Sabbatical - Personal Development and Travel (July 2019 - January 2021)
Senior Salesforce Functional Consultant @ Capgemini Australia (March 2018 - July 2019)
Senior Consultant and Product Owner @ (May 2015 - February 2018)

Amanda Watson Education

Kennesaw State University
Bachelor of Science (Biology, Statistics)
2007-2011

Amanda Watson Skills

Agile & Waterfall Methodologies
Agile Methodologies
Agile Testing
Analysis
Analytical Skills
Attention to Detail
Big Data
Business Analysis
Business Analytics
Business Knowledge
Business Process
Business Process Improvement
Business Process Mapping
Business Requirements
Business Strategy
Business Support
Change Management
Communication
Computer Science
Confluence
Consulting
Critical Thinking
Customer Experience
Customer Experience Design
Customer Relationship Management (CRM)
Customer Segmentation Strategy
Data Analysis
Data Mining
Data Science
Diagramming
Digital Marketing
Digital Project Management
Digital Strategy
Direct to Consumer Marketing
E-Commerce
Facilitation
Forecasting
Human Centered Design
IT Operations
Jira
Key Performance Indicators
Leadership
Logistic Regression
Lucidchart
Market Research
Marketing Analytics
Microsoft Office
Operations Research
Order Management
Organization Skills
Predictive Analytics
Predictive Modeling
Problem Solving
Product Design
Product Development
Product Launch
Product Lifecycle Management
Product Management
Product Road Mapping
Product Strategy
Product Vision
Program Management
Project Management
R
Resource Allocation
Retail Technology
Retention Strategies
SAS
SAS Programming
SPSS
Scrum
Segmentation
Software as a Service (SaaS)
Stakeholder Management
Statistical Modeling
Strategy
Technical Requirements
Technology Development
Technology Enhancements
User Acceptance Testing
User Experience (UX)
User Stories
Version One
Analytics
Statistics
Development
Business Development
LNG
Arthritis
Research
Agile And Waterfall Methodologies
Selling
Real Estate
Sales
Residential Homes
New Home Sales
Single Family Homes
Contract Negotiation
Sales Management
First Time Home Buyers
Investment Properties
Training
Sellers
Real Estate Development
REO
Property Management
Contract Management
Negotiation
Foreclosures
Relocation
Real Estate Transactions
Purchasing
Property
Land Acquisition
Condos
Referrals
Luxury
Buyer Representation

Amanda Watson Summary

Amanda Watson, based in Atlanta, GA, US, is currently a Senior Manager CX Order Management, Service Recovery at Spectrum. Amanda Watson brings experience from previous roles at Cox Communications, Self Employed, Capgemini Australia and Capgemini. Amanda Watson holds a 2007 - 2011 Bachelor of Science in Biology, Statistics @ Kennesaw State University. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, Agile Testing, Analysis, Analytical Skills and more. Amanda Watson has 1 emails and 4 mobile phone numbers on RocketReach.