Amanda Thuot Email
Administrative Assistant @ Canadian North
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Amanda Thuot Location
- Ottawa, ON, CA
Amanda Thuot Work
- Administrative Assistant @ (May 2026 - Present)
- Airline Employee @ Bradley Air Service Limited (January 2026 - Present)
- Data Entry Clerk @ (June 2025 - Present)
- Workforce and Real-time Analyst @ (January 2019 - May 2024)
- Workforce Management Analyst @ (January 2019 - January 2024)
- Customer Service Team Lead @ (July 2016 - January 2019)
- Customer Service Representative @ (August 2014 - July 2016)
- Giftware and Bridal Manger @ (July 2012 - August 2014)
- Customer Service Team Lead @ (July 2011 - July 2012)
- Quality Assurance Representative @ (May 2009 - June 2011)
- Customer Service Sales Associate @ (October 2007 - April 2009)
Amanda Thuot Education
- Algonquin College of Applied Arts and Technology
Liberal Arts and Sciences (General Studies and Humanities)
2004-2004 - Algonquin College of Applied Arts and Technology
Baking and Pastry Arts/Baker/Pastry Chef
2002-2003 - St. Mary Catholic Central High School 1997-2001
- Ontario Secondary School Teachers' Federation
Baking Techniques Certificate
Amanda Thuot Skills
- Communication Training
- Customer Satisfaction
- Call Center Administration
- Customer Service Management
- Team Leadership
- Customer Experience
- Client Relations
- Workforce Planning
- Teamwork
- Customer Service Training
- Quality Assurance
- Time Management
- Reliability
- Queue Management
- Process Efficiency
- Enquiries
- Communication
- Customer Service
- Call Quality
- Service-Level Agreements (SLA)
- Internal & External Clients
- Attention to Detail
- Telecommunications Billing
- Customer Support
- System Monitoring
- Calibration
- Consumer Behavior
- Regulatory Guidelines
- Organization Skills
- Visual Merchandising
- Store Opening
- closing store
- Sales Management
- Upselling
- Trade Shows
- Team Management
- Escalation Resolution
- Contact Centers
- Employee Training
- Performance Management
- Customer Relationship Management (CRM)
- KPI Dashboards
- Adherence
- Data Analysis
- monitored
- Queues
- Key Performance Indicators
- Analytical Skills
- Trend Analysis
- Research Skills
- dependable
- Skilled Multi-tasker
- Workforce Analytics
- Administrative Assistance
- Cash Collection
- Computer Literacy
- Confidentiality
- Data Entry
- Data Integration
- Data Integrity
- Database Auditing
- Document Preparation
- Easily Adaptable
- English
- High Level Of Accuracy
- Keying
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Profile Creation
- RTA
- Real-time Monitoring
- Records Management
- Root Cause
- Root Cause Analysis
- SQL
- Service Levels
- Timelines
Amanda Thuot Summary
- Amanda Thuot, based in Ottawa, ON, CA, is currently a Administrative Assistant at Canadian North. Amanda Thuot brings experience from previous roles at Bradley Air Service Limited, Nimble Information Strategies Inc., MSi Corp and MSI. Amanda Thuot holds a 2004 - 2004 Liberal Arts and Sciences in General Studies and Humanities @ Algonquin College of Applied Arts and Technology. With a robust skill set that includes Communication Training, Customer Satisfaction, Call Center Administration, Customer Service Management, Team Leadership and more. Amanda Thuot has 3 emails on RocketReach.
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