Amanda Souders Email & Phone Number
CPOHQ Member @ CPOHQ + Knoetic AI
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Amanda Souders Location
- United States
Amanda Souders Work
- CPOHQ Member @ (January 2021 - Present)
- VP of People, Exec @ (August 2022 - April 2026)
- VP of People and CX, Exec Team @ Fair.com (July 2021 - May 2022)
- Head of Phoenix Office and VP, Customer Experience @ Fair.com (January 2018 - January 2021)
- VP, Customer Success @ (January 2015 - January 2018)
- Senior Director, Customer Success @ (January 2014 - January 2015)
- Director, Customer Sales and Account Management @ (January 2012 - January 2014)
- Associate Director, Operations @ (January 2008 - January 2012)
- Associate Director, Sales Operations and Marketing @ (January 2006 - January 2008)
- Associate Director, Customer Service @ (January 2003 - January 2006)
- Supervisor, Customer Service @ (January 2000 - January 2003)
- Supervisor, Reservations Operations @ (January 1998 - January 2000)
Amanda Souders Education
- Arizona State University
(English Language And Literature, Literature, English Language)
- Kennedy Western University
(Human Resource Management)
Amanda Souders Skills
- Account Management
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Compensation
- Compliance Management
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Diversity & Inclusion
- Diversity Champion
- Employee Benefits Design
- Employee Engagement
- Employee Learning & Development
- Executive Coaching
- Executive Leadership
- Human Resources
- Human Resources Information Systems (HRIS)
- Interviews
- Investor Presentations
- Leadership
- Leadership Training
- Management
- Marketing
- Net Promoter Score
- Organizational Leadership
- Process Improvement
- Project Management
- Public Relations
- Recruiting
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Staff Retention
- Strategic Partnerships
- Strategic Planning
- Succession Planning
- Team Building
- Team Leadership
- Telecommunications
- Training
- Vendor Management
- Flawless Execution
- Wireless
- Lead Generation
- Solution Selling
- Direct Sales
- Cross Functional Team Leadership
- Marketing Communications
- Strategy
- Marketing Strategy
- Communication
Amanda Souders Summary
- Amanda Souders, based in United States, is currently a CPOHQ Member at Knoetic | CPOHQ. Amanda Souders brings experience from previous roles at Getlabs, Fair.com and Keap. Amanda Souders holds a Arizona State University. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Call Center, Call Centers and more. Amanda Souders has 2 emails and 2 mobile phone numbers on RocketReach.
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