Amanda Shepard Email & Phone Number

Amanda Shepard Skills

• Business Process Improvement
• Business Relationship Management
• Client Relations & Success
• Client-Centric Expertise
• Communication
• Customer Escalation Management
• Customer Experience
• Customer Satisfaction
• Customer Service
• Customer Success
• Documentation
• Effective Communication & Advocacy
• Interpersonal Communication
• Operational Product Management
• Operations Management
• Presentation Skills
• Presentations
• Project Management
• Strategic Mobility Leadership
• Team Leadership
• Training
•  Ability to train others (workplace and classroom experience)
•  Effective mentor with success at teaching peers customer service
•  Excellent prioritizing and multi-tasking skills
•  Excellent verbal communication skills
•  Proficient in Microsoft Office: Word, Excel, Outlook and database management
•  Well-organized, detail oriented and self-directed individual and team player