Amanda Richards Email & Phone Number
Director of Customer Success @ RedFlag Alerts
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Amanda Richards Location
- Dallas, TX, US
Amanda Richards Work
- Director of Customer Success @ (March 2023 - Present)
- Customer Success Manager @ (June 2021 - March 2023)
- Client Success Team Lead @ (November 2020 - June 2021)
- Client Success Analyst @ (October 2018 - November 2020)
- Market Development Representative @ (October 2017 - October 2018)
- Financial Service Specialist @ (July 2015 - July 2017)
- Customer Service Representative @ Multi-Pack Solutions LLC (June 2014 - December 2014)
- Account Manager @ Infinite (January 2014 - May 2014)
- Bartender and Server, Summer Intern @ Donelli's Pub and Eatery (May 2012 - May 2014)
- Special Events Intern @ (May 2013 - July 2013)
- Instructional Development Services - Student worker @ (January 2010 - May 2013)
- Server, Phone Girl @ Kaisers Pizza (June 2008 - July 2009)
- Sales Associate @ (January 2006 - November 2008)
Amanda Richards Education
- Western Illinois University
Bachelor of Science (Hospitality, Recreation Parks and Tourism)
2009-2013
Amanda Richards Skills
- Customer Service Management
- Support Management
- Customer Journey Mapping
- Relationship Development
- Communication
- Timely
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- M360
- RedFlag
- Event Planning
- Word
- Microsoft Office
- Highly personable
- Time Management
- Public Speaking
- Negotiation
- Social Networking
- Customer Service
- Social Media
- Research
- Mac
- Assertiveness
- Fundraising
- Mac OS X
- Event Management
- Volunteer Management
- Teamwork
- Blogging
- Public Relations
- Social Media Marketing
- PowerPoint
- Marketing
- Listener
- quick and efficient
- Innovativeness
- Microsoft Word
- Community Outreach
- Outlook
- Web Design
- Coaching
- Recruiting
- Hospitality
- Outreach.io
- Messaging Development
Amanda Richards Summary
- Amanda Richards, based in Dallas, TX, US, is currently a Director of Customer Success at Pocketstop. Amanda Richards brings experience from previous roles at Black Box Intelligence™ and APS Payroll. Amanda Richards holds a 2009 - 2013 Bachelor of Science in Hospitality, Recreation Parks and Tourism @ Western Illinois University. With a robust skill set that includes Customer Service Management, Support Management, Customer Journey Mapping, Relationship Development, Communication and more. Amanda Richards has 3 emails and 2 mobile phone numbers on RocketReach.
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