2014 -2014 Customer Service Representative @ Multi-Pack Solutions LLC
2014 -2014 Account Manager @ Infinite
2012 -2014 Bartender and Server, Summer Intern @ Donelli's Pub and Eatery
2013 -2013 Special Events Intern @
2010 -2013 Instructional Development Services - Student worker @
2008 -2009 Server, Phone Girl @ Kaisers Pizza
2006 -2008 Sales Associate @
Amanda Richards Education
Western Illinois University
Bachelor of Science (Hospitality, Recreation Parks and Tourism)
2009-2013
Amanda Richards Skills
Customer Service Management
Support Management
Customer Journey Mapping
Relationship Development
Communication
Timely
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
M360
RedFlag
Event Planning
Word
Microsoft Office
Highly personable
Time Management
Public Speaking
Negotiation
Social Networking
Customer Service
Social Media
Research
Mac
Assertiveness
Fundraising
Mac OS X
Event Management
Volunteer Management
Facebook
Teamwork
Blogging
Public Relations
Social Media Marketing
PowerPoint
Marketing
Listener
quick and efficient
Innovativeness
Microsoft Word
Community Outreach
Outlook
Web Design
Coaching
Recruiting
Hospitality
Outreach.io
Messaging Development
Amanda Richards Summary
Amanda Richards, based in Dallas, TX, US, is currently a Director of Customer Success at Pocketstop. Amanda Richards brings experience from previous roles at Black Box Intelligence™ and APS Payroll. Amanda Richards holds a 2009 - 2013 Bachelor of Science in Hospitality, Recreation Parks and Tourism @ Western Illinois University. With a robust skill set that includes Customer Service Management, Support Management, Customer Journey Mapping, Relationship Development, Communication and more. Amanda Richards has 3 emails and 1 mobile phone numbers on RocketReach.
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