Personal goal pursuit @ Career Break (December 2024 - Present)
Head of Help and Education @ (March 2022 - October 2024)
Senior Manager, User Education @ (November 2020 - May 2022)
Manager, User Education @ (February 2019 - November 2020)
Documentation Lead @ (January 2016 - June 2017)
Partner Operations Coordinator @ (March 2015 - January 2016)
Policy Enforcement Specialist @ (March 2014 - March 2015)
Implementation Project Manager @ (September 2010 - October 2013)
Implementation Project Manager @ (June 2008 - September 2010)
Account Services Specialist and Quality Assurance @ (January 2006 - June 2008)
Amanda McWilliams Education
Irvine Valley College
Amanda McWilliams Skills
Telecommunications
Project Planning
Quality Assurance
Researching New
Mobile Devices
Program Management
HTML emails
Training Delivery
B2b
Data Analysis
Cross Functional Team Leadership
Business Process Improvement
Long Term Customer Relationships
Escalation Resolution
Customer Escalation Management
Sales Process
Wireless
Google Chrome
Cross Functional
Kms
Salesforce.com
Internal and External Communications
Microsoft Office
Business Process Mapping
Vendor Relationship Management
Customer Support
Lucidcharts
Vendor Relationship
Workflow Management
Project Management
Cross Functional Coordination
Knowledge Management Systems
Policy Writing
Strategic Partnerships
Google Calendar
Process Implementation
Abuse Prevention
Strategy
HTML
Long Term Customer
Internal and External
Fraud Detection
Customer Retention
Strategic Sourcing
Vendor Management
Technical Writing
Anti Phishing
Knowledge Management
Researching New Technologies
Google Docs
Process Improvement
Account Management
Customer Escalation
Cross Functional Team
Google Analytics
Debugging
Employee Training
Customer Relationship Management Crm
Managed Services
Help Center Management
Customer Education
Service Design
People Management
Strategic Planning
Strategic Content Development
Content Strategy
Operations Management
Design Thinking
Website Localization
Management
Information Architecture
Coaching
Content Design
User Experience Ux
User Experience
Customer Relationship Management
Amanda McWilliams Summary
Amanda McWilliams, based in Nashville, TN, US, is currently a Co-Founder, Chief Operations Officer at Stealth Startup. Amanda McWilliams brings experience from previous roles at Career Break and Pinterest. Amanda McWilliams holds a Irvine Valley College. With a robust skill set that includes Telecommunications, Project Planning, Quality Assurance, Researching New, Mobile Devices and more. Amanda McWilliams has 1 mobile phone numbers on RocketReach.
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