Amanda McGuinness Email
Head of Service @ eir business UK
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Amanda McGuinness Location
- Belfast, GB
Amanda McGuinness Work
- Head of Service @ (July 2026 - Present)
- Service Manager @ (July 2024 - July 2026)
- Service Relationship Lead @ (November 2022 - July 2024)
- Principal Service Manager @ (July 2019 - December 2022)
- Service Manager @ (April 2017 - July 2019)
- Service Delivery Manager @ (April 2016 - April 2017)
- Service Relationship Manager @ (October 2012 - April 2016)
- Reporting Manager @ Capita Managed IT Solutions (February 2011 - October 2012)
- Service Desk Manager @ Capita IT Services (October 2009 - February 2011)
- Customer Relations Manager @ (January 2007 - October 2009)
- Customer Service Advisor @ (January 2000 - January 2007)
- Telephone Operator @ British Telecom, Belfast (January 1998 - January 2000)
- Counter Clerk @ (January 1995 - January 1998)
Amanda McGuinness Education
- Open University
Business (Business)
2011-2011 - forthbridge high school
NVQ (Business Administration)
1989-1991 - Forth Bridge High School
GCSE (Mathematics; English Literature, English Oral, Biology, Home Economics)
1984-1989
Amanda McGuinness Skills
- People Skills
- Business
- Customer Service
- Coordination
- Key Performance Indicators
- Leadership
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Office Management
- PowerPoint
- Problem Solving
- Quality Management
- Recruiting
- ITIL v3 Foundations Certified
- IT Service Management
- Incident Management
- Performance Management
- Sla
- Service Desk
- Service Improvement
- Service Delivery
- Project Delivery
- ITIL
- Managed Services
- Service Management
- IT Operations
- Outsourcing
- Management
- Service-Level Agreements (SLA)
- Information Technology
- Technology
- Training
- Editing
- Research
- Service Level Agreements Sla
- Services
- Service Level Agreements
Amanda McGuinness Summary
- Amanda McGuinness, based in Belfast, GB, is currently a Head of Service at eir business UK. Amanda McGuinness brings experience from previous roles at eir business, Vodafone Business and eir Business NI. Amanda McGuinness holds a 2011 - 2011 Business in Business @ Open University. With a robust skill set that includes People Skills, Business, Customer Service, Coordination, Key Performance Indicators and more. Amanda McGuinness has 2 emails on RocketReach.
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