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Amanda Mangan Location
United States
Amanda Mangan Work
Director of Customer and Product Support @ (May 2022 - Present)
Director of Customer Support @ (July 2021 - May 2022)
Customer Support Manager @ (June 2020 - July 2021)
Customer Management Lead @ (November 2019 - June 2020)
Customer Management Technician II @ (January 2018 - November 2019)
Ivanti Functional Analyst I @ (January 2016 - December 2017)
IT Helpdesk Supervisor @ (March 2015 - January 2016)
Contact Center Training and QA Supervisor @ (September 2014 - March 2015)
Contact Center Training Supervisor @ (April 2013 - September 2014)
Service Desk Analyst @ (October 2012 - April 2013)
Amanda Mangan Education
University of Central Florida
Bachelor's Degree (English Language Arts Education)
2008-2011
Palm Beach Community College
Associate of Arts (A.A.)
2005-2007
Amanda Mangan Skills
SharePoint
Employee Training
Technical Documentation
LANDesk
Windows 7
Software Documentation
Help Desk Support
Technical Support
Technical Writing
Business Process Improvement
Customer Service
Customer Satisfaction
Leadership
Microsoft Word
Amanda Mangan Summary
Amanda Mangan, based in United States, is currently a Director of Customer and Product Support at Project Ares. Amanda Mangan brings experience from previous roles at Project Ares. Amanda Mangan holds a 2008 - 2011 Bachelor's Degree in English Language Arts Education @ University of Central Florida. With a robust skill set that includes SharePoint, Employee Training, Technical Documentation, LANDesk, Windows 7 and more. Amanda Mangan has 2 emails on RocketReach.
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