2024 -
now Senior Customer Success Manager - Enterprise @
2023 -
2024 Senior Client Success Manager @
2021 -
2023 Client Success Manager @
2020 -
2021 Client Support Specialist @
2018 -
2020 Ticketing and Guest Services Manager @
2016 -
2018 Senior Guest Services and Concerts Assistant @
2015 -
2016 Guest Services Coordinator @
2015 -
2016 Hospitality Representative @
2016 -
2019 Artist Logistics Manager @ CONTACT Winter Music Festival
2019 -
2019 Manager - Ticketing, Box Office and Guestlist @ BADLANDS Music Festival
2017 -
2019 Artist Relations and Artist Logistics @ Snowbombing Canada
2016 -
2018 Artist Logistics Manager @
2012 -
2015 Events and Community Outreach @
Amanda Li Education
Simon Fraser University
Amanda Li Skills
Software as a Service (SaaS)
Customer Service
Customer Success
Teamwork
Client Relations
Communication
Event Management
Problem Solving
Renewals
Analytical Skills
Attention to Detail
Customer Relationship Management (CRM)
Product Adoption
Account Management
Ticketing Systems
Customer Retention
CSM
Zendesk
Event Planning
Ticketing
Customer Satisfaction
Logistics Management
Community Outreach
Events Coordination
Inventory Management
Administrative Assistance
E-commerce
Social Media
Social Networking
Public Relations
Microsoft Office
Microsoft Word
Microsoft Excel
Organization Skills
Team Building
Time Management
Brand Ambassador
Promotions
Team Coordination
Street Teams
Amanda Li Summary
Amanda Li, based in Vancouver, BC, CA, is currently a Senior Customer Success Manager - Enterprise at veritree. Amanda Li brings experience from previous roles at Showpass and This Is Blueprint. Amanda Li holds a Simon Fraser University. With a robust skill set that includes Software as a Service (SaaS), Customer Service, Customer Success, Teamwork, Client Relations and more. Amanda Li has 2 emails on RocketReach.
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