Amanda Jack Email
Business Manager @ NHS Scotland
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Amanda Jack Location
- Coatbridge, GB
Amanda Jack Work
- Business Manager @ (April 2023 - Present)
- Semi Perm Make Up Artist (part time and weekends) @ (July 2016 - Present)
- Operations Support Manager @ (August 2021 - April 2023)
- Business Support Senior Officer @ (March 2021 - August 2021)
- P.A @ (July 2020 - March 2021)
- Operational Support FTC @ (August 2019 - January 2020)
- Project Manager FTC @ (August 2018 - March 2019)
- Operations Manager - FTC @ (November 2015 - April 2016)
- Installation Planning Leader - FTC @ (February 2015 - July 2015)
- Resource Planning and Performance Manager @ (October 2013 - March 2014)
- Senior Tactical Planning Manager @ (October 2005 - September 2013)
- Resource co-ordinator and Planner @ (January 1997 - January 2005)
- Team Manager @ Kwik-Fit Financial Services (January 1995 - January 1997)
Amanda Jack Education
- Brannock High School 1988-1992
- Abronhill High School 1982-1987
Amanda Jack Skills
- Leadership
- Customer Experience
- Capacity Planning
- BPO
- Competency Based Interviewing
- Social Media
- Banking
- Stakeholder Engagement
- Stakeholder Management
- Business Transformation
- NLP
- Personal Development
- Employee Engagement
- Genesys
- Account Management
- Avaya
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Relationship Management
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Competency Based
- Process Improvement
- Customer Service Training
- Workforce Management
- Financial Services
- IVR
- Talent Management
- Business Planning
- Positive Can Do Attitude
- Operations Management
- Contact Centers
- Managed Services
- Business Process
- Change Management
- Training
- Customer Service
- Sla
- Project Planning
- Training Delivery
- Outsourcing Management
- Business Process Improvement
- Budgets
- Business Strategy
- Management
- Inbound Marketing
- Coaching
- RPO
- Outsourcing
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Workshop Facilitation
- Project Delivery
- Performance Management
- Culture Change
Amanda Jack Summary
- Amanda Jack, based in Coatbridge, GB, is currently a Business Manager at NHS Scotland. Amanda Jack brings experience from previous roles at Dermace Training, NHS Scotland, Social Security Scotland and ENABLE Scotland. Amanda Jack holds a 1988 - 1992 Brannock High School. With a robust skill set that includes Leadership, Customer Experience, Capacity Planning, BPO, Competency Based Interviewing and more. Amanda Jack has 2 emails on RocketReach.
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