Amanda Gonzalez Email & Phone Number
Customer Success Operations Manager @ Edge (formerly EyeRate)
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Amanda Gonzalez Location
- Middletown, NJ, US
Amanda Gonzalez Work
- Customer Success Operations Manager @ (May 2025 - Present)
- Manager, Post-Sale Operations @ (September 2018 - May 2025)
- Staffing Support Administrator @ (October 2015 - August 2018)
Amanda Gonzalez Education
- Ramapo College of New Jersey
Bachelor’s Degree (Psychology)
2011-2015
Amanda Gonzalez Skills
- Account Coordination
- Account Management
- Ad Hoc Reporting
- Attention to Detail
- Build Strong Relationships
- Business Process Improvement
- Client Liaison
- Client-focused
- Coaching
- Collaborative Problem Solving
- Communication
- Confidentiality
- Conflict Resolution
- Correspondences
- Critical Thinking
- Cross-team Collaboration
- Customer Data
- Customer Engagement
- Customer Interaction
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Entry
- Data Integrity
- Data Management
- Data-driven Decision Making
- Delegation
- DocuSign
- Dropbox
- Easily Adaptable
- Efficent
- Enablement
- Excel Formulas
- Forecasting
- High Sense of Urgency
- HubSpot
- Internal & External Clients
- Interpersonal Communication
- Job Aids
- KPI Reporting
- Key Metrics
- Key Performance Indicators
- Leadership
- Lucidchart
- Management
- Microsoft Excel
- Multi-task & Handle High-volume Workloads
- Operations
- Operations Management
- Oral Communication
- Order to Cash
- Organization Skills
- Organizational & Writing Skills
- Organizing Meetings
- Performance Metrics
- Performance Oriented
- Pivot Tables
- Presentations
- Pressure Situations
- Priority Management
- Problem Solving
- Process Automation
- Process Improvement
- Process Management
- Project Management
- Project Planning
- Project Plans
- Project Tracking
- Quality Assurance
- Relationship Building
- Reporting & Analysis
- Resource Coordination
- Resource Management
- Resource Planning
- Sales Enablement
- Sales Leadership
- Sales Metrics
- Sales Operations
- Sales Process
- Salesforce
- Salesforce Reporting
- Service-Level Agreements (SLA)
- Software as a Service (SaaS)
- Spreadsheets
- Stakeholder Management
- Strategic Initiatives
- Team Alignment
- Team Building
- Team Leadership
- Team Performance
- Teamwork
- Technical Competence
- Time Management
- Training
- Troubleshooting
- VLOOKUP
- Workflow Management
- Written Communication
Amanda Gonzalez Summary
- Amanda Gonzalez, based in Middletown, NJ, US, is currently a Customer Success Operations Manager at Edge. Amanda Gonzalez brings experience from previous roles at Viventium and Robert Half. Amanda Gonzalez holds a 2011 - 2015 Bachelor’s Degree in Psychology @ Ramapo College of New Jersey. With a robust skill set that includes Account Coordination, Account Management, Ad Hoc Reporting, Attention to Detail, Build Strong Relationships and more. Amanda Gonzalez has 1 emails and 1 mobile phone numbers on RocketReach.
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