Senior Director, Digital Success @ (August 2022 - May 2024)
Director, Digital Success @ (February 2018 - August 2022)
Senior Manager, Digital Success @ (April 2017 - February 2018)
Senior Manager, Digital Solutions Coordinators @ (February 2014 - April 2017)
Manager, Digital Solutions Coordinators @ (April 2010 - January 2014)
Lead, K12 and INTL Customer Service @ (March 2005 - March 2010)
Customer Service Associate @ (September 2001 - March 2005)
Amanda Dunn Education
Northwood University
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
2003-2005
Amanda Dunn Skills
Skill Development
Project Management
E-Learning
Staff Development
Training
Employee Training
Customer Service
Content Development
Publishing
Educational Technology
Textbooks
Sales
Management
Leadership
Customer Experience
Coaching
Leadership Development
Business Strategy
Analytical Skills
Strategic Thinking
Relationship Building
Operational Planning
Strategy Execution
Operational Excellence
Needs Analysis
Leadership Accountability
Follow-through Skills
Deliverables
Managing Workflow
Process Optimization
Team Building
Teamwork
Collaborative Problem Solving
Cross Functional Relationships
Interpersonal Communication
Cross-team Collaboration
Communication
Emotional Intelligence
Amanda Dunn Summary
Amanda Dunn, based in Union, KY, US, is currently a Senior Director, Customer Success at Cengage. Amanda Dunn brings experience from previous roles at Cengage. Amanda Dunn holds a 2003 - 2005 Bachelor of Business Administration (BBA) in Business Administration and Management, General @ Northwood University. With a robust skill set that includes Skill Development, Project Management, E-Learning, Staff Development, Training and more. Amanda Dunn has 2 emails and 1 mobile phone numbers on RocketReach.
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