Sr Product Owner - CRM @ (May 2021 - November 2024)
Manager, Customer Experience Team @ (October 2016 - May 2021)
Software Testing Specialist @ (April 2012 - October 2016)
Sr Support Specialist @ (May 2005 - April 2012)
Systems Support Specialist @ (May 2003 - May 2005)
Systems Implementation Specialist @ (June 2000 - May 2003)
Amanda Cronin Education
Troy University
Bachelor's degree (Applied Computer Science, English with an Emphasis on Professional Writing)
2014
Amanda Cronin Skills
3rd Party Integrations
Account Management
Agile Methodologies
Analytical Skills
Business Process Improvement
Coaching
Communication
Consulting
Continuous Process Improvement
Creative Problem Solving
Cross-functional Collaborations
Cross-team Collaboration
Customer Advocacy
Customer Analysis
Customer Engagement
Customer Experience
Customer Experience Management
Customer Onboarding
Customer Product Training
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer-Focused Service
Data Analysis
Delegation
Employee Training
Escalations Management
File Validation
HP Quality Center
JIRA
Manual Testing
Microsoft Dynamics 365
Negotiation
Performance Improvement
Performance Metrics
Performance Reviews
Presentation Skills
Pricing Strategy
Problem Solving
Product Management
Product Testing
Programming
Project Management
Quality Assurance
Quality Center
Regression Testing
Relationship Building
Renewal Retention
Requirements Analysis
Requirements Gathering
Revenue Optimization
SDLC
SQL
SharePoint
Software Documentation
Software Project Management
Software as a Service (SaaS)
Strategic Communications
Strategic Roadmaps
Strategy
System Testing
Team Leadership
Team Management
Team Performance
Technical Support
Test Planning
Testing
Third-Party Vendor Management
Training
Upselling
User Acceptance Testing
Written Communication
qTest
Amanda Cronin Summary
Amanda Cronin, based in Montgomery, IL, US, is currently a Customer Success Supervisor at Badger Meter. Amanda Cronin brings experience from previous roles at Neptune Technology Group. Amanda Cronin holds a Bachelor's degree in Applied Computer Science, English with an Emphasis on Professional Writing @ Troy University. With a robust skill set that includes 3rd Party Integrations, Account Management, Agile Methodologies, Analytical Skills, Business Process Improvement and more. Amanda Cronin has 2 emails and 1 mobile phone numbers on RocketReach.
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