PRN Customer Care @ PRN Physician Recommended Nutriceuticals (July 2014 - July 2016)
Senior Site and Global Real Time Analyst Workforce Management @ (September 2011 - July 2014)
Amanda Caldwell Education
St. Johns River State College
Buisness Managment
2016-2020
Liberty High School
GED (General)
2004-2008
Amanda Caldwell Skills
Call Centers
Coaching
Contact Centers
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Data Entry
Email
Genesys
Human Resources
Interviews
Leadership
Management
Microsoft Excel
Microsoft Outlook
Microsoft Word
Performance Management
PowerPoint
Recruiting
Remote Workforce Management
Strategic Planning
Team Building
Time Management
Training
Workforce Management
Amanda Caldwell Summary
Amanda Caldwell, based in Allentown, PA, US, is currently a Manager Workforce Management at Sedgwick. Amanda Caldwell brings experience from previous roles at Rover.com, Choice Home Warranty, Global Response and InComm | Agent Solutions. Amanda Caldwell holds a 2016 - 2020 Buisness Managment @ St. Johns River State College. With a robust skill set that includes Call Centers, Coaching, Contact Centers, Customer Relations, Customer Retention and more. Amanda Caldwell has 1 emails and 1 mobile phone numbers on RocketReach.
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