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Amanda Bernier Location
Windham, ME, US
Amanda Bernier Work
Senior Director of Account Management @ (April 2026 - Present)
Director of Account Management @ (May 2024 - Present)
Client Services Operations Manager @ (April 2022 - May 2024)
Enrollment Specialist @ (April 2018 - April 2022)
Customer Service Coordinator and Manager @ Empowering Parents (April 2015 - January 2018)
Team Leader - Customer Service @ (May 2014 - April 2015)
Shift Leader, Customer Service @ (September 2013 - May 2014)
Customer Service Queue Representative @ (March 2011 - September 2013)
Customer Care Representative @ (August 2009 - October 2010)
Amanda Bernier Education
University of Southern Maine
Nova Southeastern University
University of Connecticut
Southern Maine Community College
Associate of Arts and Sciences (AAS) (Dietetic Technician)
Amanda Bernier Skills
Collaborative Problem Solving
Quality Assurance
Customer Relationship Management (CRM)
Team Leadership
Training
Call Centers
Time Management
Customer Satisfaction
Chargebacks
Escalation
Written Correspondence
Client Correspondence
Employee Training
Problem Solving
Dispute Resolution
Escalation Resolution
Microsoft Office
Customer Service
Data Entry
Leadership
JIRA
Account Management
Team Building
Management
GSuite
Amanda Bernier Summary
Amanda Bernier, based in Windham, ME, US, is currently a Senior Director of Account Management at FloresHR. Amanda Bernier brings experience from previous roles at FloresHR, Group Dynamic, Inc. and Empowering Parents. Amanda Bernier holds a University of Southern Maine. With a robust skill set that includes Collaborative Problem Solving, Quality Assurance, Customer Relationship Management (CRM), Team Leadership, Training and more. Amanda Bernier has 2 emails and 2 mobile phone numbers on RocketReach.
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