Amanda Beraldo Email
CX Excellence and Culture Director @ 99
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Amanda Beraldo Location
- State of São Paulo, Brazil
Amanda Beraldo Work
- CX Excellence and Culture Director @ (April 2025 - Present)
- CX OPS COE Sr. Manager @ (April 2021 - May 2025)
- Gerente de Processos @ (April 2018 - April 2021)
- Coordenadora de Processos @ (March 2015 - April 2018)
- Consultora Sênior de Processos e Indicadores @ (January 2010 - March 2015)
- Coordenadora de Gestão de Clientes @ (March 2009 - January 2010)
- Coordenadora Comercial @ (May 2008 - March 2009)
- Planejamento de Comunicação @ Blues Propaganda (January 2007 - March 2008)
- Analista sênior de marketing @ (January 2005 - January 2007)
Amanda Beraldo Education
- FIA Business School
Customer Experience (Administração e Negócios)
2018-2019 - ABPMP
Certified Business Process Professional (Business Process Management)
2018-2018 - FIAP
Certified Business Process Expert (Business Process Management)
2017-2017 - Setec Consulting Group
Certified Design Thinker (Design Thinking)
2017-2017 - FGV - Fundação Getulio Vargas
Master of Business Administration (MBA) (Marketing)
2009-2010 - Escola Superior de Administração, Marketing e Comunicação de Campinas
Bacharel em Propaganda e Marketing (Administração, Negócios e Marketing)
2001-2004
Amanda Beraldo Skills
- Quality Management
- Planejamento de mercado
- Manage Client Relationships
- Market Planning
- People Development
- Business Analysis
- Negotiation
- Process Improvement
- Strategic Planning
- Sales Management
- Business Planning
- Marketing
- Quality Auditing
- Persuasive Presentations
- Planejamento empresarial
- Indicadores Chave De Desempenho
- Business Process Improvement
- Marketing Communications
- People Oriented
- Marketing Strategy
- Key Performance Indicators
- Written And Oral Presentation Skills
- People Skills
- Process Optimization
Amanda Beraldo Summary
- Amanda Beraldo, based in State of São Paulo, Brazil, is currently a CX Excellence and Culture Director at 99. Amanda Beraldo brings experience from previous roles at 99, Claro Brasil and NET Serviços de Comunicação S/A. Amanda Beraldo holds a 2018 - 2019 Customer Experience in Administração e Negócios @ FIA Business School. With a robust skill set that includes Quality Management, Planejamento de mercado, Manage Client Relationships, Market Planning, People Development and more. Amanda Beraldo has 1 emails on RocketReach.
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