Amanda Bentley Email & Phone Number
Senior Director IT Service Management Operations @ Norfolk Southern
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Amanda Bentley Location
- Atlanta, GA, US
Amanda Bentley Work
- Senior Director IT Service Management Operations @ (June 2024 - Present)
- ServiceNow Platform Leadership and Owner @ (January 2017 - May 2024)
- ITSM Manager and ServiceNow Platform Owner @ (January 2016 - December 2016)
- Sr Manager Application and Service Management @ (January 2014 - January 2016)
- Manager of Enterprise Software Configuration Management @ (January 2008 - January 2014)
- Owner and Web Developer @ Web Exclamations, LLC (January 2003 - January 2013)
- Manager of QA and Change Management @ (May 2005 - December 2007)
- Quality Assurance and Project Management Specialist @ JA Worldwide (January 2001 - April 2005)
Amanda Bentley Education
- Colorado Christian University
Bachelor of Arts (BA) (Music)
1997-1999 - Ambassador University
Associate of Arts (AA) (Liberal Studies)
1994-1997
Amanda Bentley Skills
- Agile Methodologies
- Automated Processes
- Business Analysis
- Business Systems Analysis
- Change Management
- Databases
- Digital Strategy
- Facilitation
- IT Operations Management
- IT Service Management
- Integration
- Microsoft SQL Server
- PMP
- Process Excellence
- Project Management
- Quality Assurance
- Requirements Analysis
- Requirements Gathering
- SDLC
- Scrum
- ServiceNow
- ServiceNow Administration
- SharePoint
- Software Development
- Software Development Life Cycle (SDLC)
- Software Documentation
- Software Project Management
- Strategic Planning
- System Development
- Systems Analysis
- Testing
- Training
- Vendor Management
- Visio
Amanda Bentley Summary
- Amanda Bentley, based in Atlanta, GA, US, is currently a Senior Director IT Service Management Operations at Norfolk Southern. Amanda Bentley brings experience from previous roles at Delta Airlines, Northside Hospital and Genuine Parts Company. Amanda Bentley holds a 1997 - 1999 Bachelor of Arts (BA) in Music @ Colorado Christian University. With a robust skill set that includes Agile Methodologies, Automated Processes, Business Analysis, Business Systems Analysis, Change Management and more. Amanda Bentley has 4 emails and 2 mobile phone numbers on RocketReach.
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Meghan Achimasi
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Jim Squires
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Ed Elkins
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