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Amanda Baez Location
Boynton Beach, FL, US
Amanda Baez Work
2021 -now Customer Success Manager @
2019 -2021 Sr. Customer Service Representative @
2015 -2019 Sr. Admin @
Amanda Baez Education
Florida Atlantic University
Bachelor's degree
Amanda Baez Skills
KCS
IT Escalation
Escalation Process
Data Access
Build Strong Relationships
Offshore
Chat
Customer Contact
Presentations
Email Etiquette
Sales Order Processing
Oral Communication
Customer Experience Management
Handle Confidential Information
Stressful Situations
Customer Service Representatives
Computer Literacy
Voice of the Customer
Customer Journeys
Customer Interaction
Coaching
Decision-Making
Software as a Service (SaaS)
Relationship Building
Teamwork
Customer Support
Analytical Skills
Account Management
Customer Retention
Customer Engagement
Customer Success
Onboarding
Oracle
Salesforce
JD Edwards
Communication
Customer Relationship Management (CRM)
Customer Service Management
Customer Satisfaction
Customer Experience
Outlook
Marketing
Training
Sales
Customer Service
Data Entry
Microsoft Office
Research
Leadership
Management
Amanda Baez Summary
Amanda Baez, based in Boynton Beach, FL, US, is currently a Customer Success Manager at Verdant Technologies. Amanda Baez brings experience from previous roles at Magnuson CCM and The Auto Club Group. Amanda Baez holds a Bachelor's degree @ Florida Atlantic University. With a robust skill set that includes KCS, IT Escalation, Escalation Process, Data Access, Build Strong Relationships and more. Amanda Baez has 2 emails and 2 mobile phone numbers on RocketReach.
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