Workforce Management Analyst @ (July 2018 - October 2019)
Workforce Planning Analyst @ (March 2017 - July 2018)
Alyssa Fleming Education
University of Colorado Colorado Springs
Bachelor's degree (EDUCATION)
2014
Alyssa Fleming Skills
Avaya Products
Business Analysis
Call Routing
Communication
Contact Center Operations
Contact Centers
Data Analysis
Data Analytics
IEX
Microsoft Excel
Project Management
Real-time Monitoring
Report Development
Telecommunications
Time Management
Workforce Management
Workforce Planning
eWFM
Alyssa Fleming Summary
Alyssa Fleming, based in Florida, United States, is currently a Sr. Manager Workforce Management Lead, Sales and Optimization at Aetna, a CVS Health Company. Alyssa Fleming brings experience from previous roles at Aetna, a CVS Health Company, Spectrum and T. Rowe Price. Alyssa Fleming holds a Bachelor's degree in EDUCATION @ University of Colorado Colorado Springs. With a robust skill set that includes Avaya Products, Business Analysis, Call Routing, Communication, Contact Center Operations and more. Alyssa Fleming has 1 emails and 2 mobile phone numbers on RocketReach.
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