Aly Ferguson Email & Phone Number
Principal Customer Success Manager
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Aly Ferguson Location
- Houston, TX, US
Aly Ferguson Work
- Principal Customer Success Manager @ Tricentis (April 2024 - Present)
- Enterprise Customer Success Manager @ Tricentis (March 2022 - April 2024)
- Customer Success Manager @ (April 2021 - February 2022)
- Customer Advocate Manager @ (March 2020 - March 2021)
- Account Manager - Customer Success Department @ Turnkey Cyber Solutions (August 2019 - January 2020)
- IT Project Management - Intern @ (January 2019 - May 2019)
- College of Business and Technology - Academic Resource Center Assistant Student Worker @ (March 2018 - October 2018)
- Bank Teller @ Commercial Bank of East Texas (May 2017 - August 2017)
- Technical Support Assistant @ Elkhart High School (August 2016 - May 2017)
Aly Ferguson Education
- University of Texas at Tyler
Bachelor's of Science (Information Technology)
2017-2019 - Trinity Valley Community College
Associate of Arts and Sciences - AAS
2014-2018
Aly Ferguson Skills
- Account Management
- Analytical Skills
- CRM
- Category Management
- Chrome
- Cryptography
- Customer Engagement
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Customer Success
- Customer Support
- Cybersecurity
- Data Analytics
- Forescout
- Issue Identification
- JavaScript
- Leadership
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
- MySQL
- PeopleSoft
- Performance Management
- Project Coordination
- Project Health Checks
- Project Management
- Project Planning
- Project Status Reporting
- Public Speaking
- RStudio
- Research
- SAP ERP
- SaaS Products
- SharePoint
- Software as a Service (SaaS)
- TEAMS
- Team Building
- Team Management
- Teamwork
- Technical Documentation
- Time Management
- Written Communication
- Zoom
Aly Ferguson Summary
- Aly Ferguson, based in Houston, TX, US, is currently a Principal Customer Success Manager at Tricentis. Aly Ferguson brings experience from previous roles at Tricentis, Micro Focus, Tek Experts and Turnkey Cyber Solutions. Aly Ferguson holds a 2017 - 2019 Bachelor's of Science in Information Technology @ University of Texas at Tyler. With a robust skill set that includes Account Management, Analytical Skills, CRM, Category Management, Chrome and more. Aly Ferguson has 1 mobile phone numbers on RocketReach.
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