Altitude Technology Group, LLC Information

Altitude Technology Group was founded by a group of IT professionals who, having worked in the IT Services industry for over 20 years, noticed a need for a change in the way businesses received support. Primarily, in today’s business environment the lines of “business hours” are blurred, and many workers are connected at all hours; it only makes sense then that you should be able to reach your support team 24/7/365. No voicemails, pagers, and waiting for a call back from an on-call technician here. Our US-based engineers answer the phone live at all times - within an average of 30 seconds in fact. What’s more, we resolve 90% of all issues on the first phone call. We work with small businesses to provide expert support, strategic advice, custom applications, information security solutions, and are your one-stop-shop for any technology need you may have. We start by learning about your business’s needs and plans, then custom tailor a technology roadmap so your employees can be more efficient and productive and your business remains secure without spending more than you really need to.