Althea McKenzie Email

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DevOps and Agile Project Manager @ (December 2021 - Present)
Scrum Master @ (July 2017 - November 2021)
Client Services Manager (Dual role with the Scrum Master role during this period) @ (July 2019 - June 2021)
Offering Deployment Manager @ (May 2016 - May 2017)
Contractual Framework Management and Annuity Services @ (April 2014 - May 2017)
Sales Support Consultant @ (June 2015 - April 2016)
2nd Level Support Officer @ (December 2012 - March 2014)
Technical Helpdesk Agent @ (March 2012 - November 2012)
Incident Management Coordinator @ (June 2011 - July 2011)
Service \ Incident Management Coordinator @ (October 2009 - May 2011)
Back Office Agent \ Quality Assistant @ (May 2009 - October 2009)
Knowledge Database Content Manager and Administrator @ (October 2008 - October 2009)
Customer Service Representative @ (October 2007 - October 2009)
Service Improvement Plan Coordinator @ (February 2009 - March 2009)
Telesales Consultant @ Insource.ICT Recruitment Agency (May 2007 - June 2007)
Call Centre Agent @ Insource.ICT Recruitment Agency (March 2007 - May 2007)

Gordon Institute of Business Science
Certificate (Fundamental Leadership Program)
2015-2015
Torque IT
Certificate (Microsoft Technology Associate)
2015-2015
IBM South Africa
Certificate (Global Sales School)
2014-2014
University of Johannesburg
Bachelor of Commerce (B Com) (Informatics)
2003-2011
Foster Melliar (Pty) Ltd
Certificate (ITIL v3 Foundation)
2009-2009
IBM South Africa
Certificate (Microsoft Certified Professional)
2008-2008
IBM South Africa
Certificate (Microsoft Certified Desktop Support Technician)
2008-2008
IBM South Africa
Certificate (IDC Dutch Program)
2007-2007
IBM South Africa
Certificate (Telephone and Etiquette Skills)
2007-2007
IBM South Africa
Certificate (Business/Corporate Communications)
2007-2007
Willow Crescent Senior Secondary School
Matric (Mathematics)
1998-2002
Willow Crescent Senior Secondary School
Certificate (Entrepreneurial Skills Program)
1998-1998

Althea McKenzie, based in Johannesburg, GP, ZA, is currently a DevOps and Agile Project Manager at NGA. Althea McKenzie brings experience from previous roles at MIP, IBM and IBM South Africa. Althea McKenzie holds a 2015 - 2015 Certificate in Fundamental Leadership Program @ Gordon Institute of Business Science. Althea McKenzie has 1 emails on RocketReach.

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