Altaf Baig Email
Service Desk Team Lead @ Systems Plus Transformations
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Altaf Baig Location
- Pune, MH, IN
Altaf Baig Work
- Service Desk Team Lead @ (April 2013 - Present)
- Operations Team Lead @ Tech Mahidnra (February 2010 - April 2012)
- Operations Team Lead @ (November 2006 - January 2010)
Altaf Baig Education
- Poona College
Bachelor of Commerce (B.Com.) (Banking and Financial Support Services)
2006-2009 - SPMS School
Altaf Baig Skills
- Training
- People Management
- Problem Management
- Team Leadership
- Performance Monitoring
- Continuous Process Improvement
- Metrics and Reporting
- Microsoft Excel
- Service Delivery Management
- Incident Management
- Vendor Relationship Management
- Process Improvement
- Bpo and Kpo
- Microsoft Office
- Itil Service Management
- Leadership
- ITIL
- Quality Management
- SQL
- Change Management
- Customer Service Management
- Customer Service
- Strategic Planning
- Technical Support
- Service Level Management
Altaf Baig Summary
- Altaf Baig, based in Pune, MH, IN, is currently a Service Desk Team Lead at Systems Plus Transformations LLP. Altaf Baig brings experience from previous roles at Tech Mahidnra and Aegis BPO. Altaf Baig holds a 2006 - 2009 Bachelor of Commerce (B.Com.) in Banking and Financial Support Services @ Poona College. With a robust skill set that includes Training, People Management, Problem Management, Team Leadership, Performance Monitoring and more.
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