Alt Vision Pty Ltd Information

Alt Vision Pty Ltd specialise in the delivery of Enterprise Service Management, Business Process Re-Engineering and Project Managment We are experienced in delivering IT and non-IT Service Management systems spanning many industry sectors, including Government, Mining, Petroleum, Industrial, Banking, Outsourcing and Commercial sectors. Our Certified Cherwell Consultants provide either total end-to-end solutions or can partner with the client project team to deliver a Service Management System that is truly aligned to your business requirements. Our Cherwell Services include: • Provision of Cherwell Licensing • Requirements Assessment • Design Workshops • Certified Product Training • Installation & Configuration • Customization & Adaptation • Ongoing Support and Advise • Cherwell Upgrades and System Audits. Our experience in delivering IT/ITIL and non-IT Service Management systems spans many industry sectors, including Government, Mining, Petroleum, Industrial, Banking, Outsourcing and Commercial sectors. Examples of Installations for both IT and non-IT clients: • IT/ITIL Based Incident, Service Request, Problem and Change management with associated SLM and CMDB configuration • Customization and Adaptation of both internal and External Customer Portals • HR Service Management Request System • Project Portfolio Management Systems • Facilities Management Service Request and Spare Parts Management Systems • Multi-view Service Catalogs - Providing views and terminology for both the Customer and the Internal Processing Department • Public Housing Management System including Rental Management and Maintenance • Retail Store Management and product Repair Center Management • Partitioned IT Outsourcing Systems allowing a single Cherwell Implementation to service an Outsources multiple clients. Contact us for a no obligation discussion on how we can help you with you new or existing Cherwell Implementation. www.altvision.com.au info@altvision.com.au