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Alphonse Oliveri Location
Winston-Salem, NC, US
Alphonse Oliveri Work
2019 -now Manager @
2012 -2019 Manager Contact Center @ Truliant FCU
2000 -2011 Customer Care Leader @
Alphonse Oliveri Education
American Academy of Dramatic Arts
(acting)
1980-1981
Connetquot High School
Alphonse Oliveri Skills
Customer Experience
Process Improvement
Call Center
Team Building
Customer Retention
Program Management
Training
Call Centers
Change Management
Recruiting
Vendor Management
Credit Cards
Leadership
Customer Service
Cross-functional Team Leadership
Customer Satisfaction
Coaching
Strategic Planning
Business Analysis
Relationship Management
Outsourcing
Analytics
Project Management
Microsoft Word
Strategy
Negotiation
Management
PowerPoint
Performance Management
Workforce Management
Microsoft Office
CRM
Analysis
Payments
Employee Engagement
Financial Services
Customer Acquisition
Team Leadership
Public Speaking
Re-engineering
Outlook
Team Management
Credit
Business Process Improvement
Operations Management
Microsoft Excel
Sales
Data Entry
Banking
Leadership Development
Alphonse Oliveri Summary
Alphonse Oliveri, based in Winston-Salem, NC, US, is currently a Manager at Piedmont Advantage Credit Union. Alphonse Oliveri brings experience from previous roles at Truliant FCU and American Express. Alphonse Oliveri holds a 1980 - 1981 American Academy of Dramatic Arts. With a robust skill set that includes Customer Experience, Process Improvement, Call Center, Team Building, Customer Retention and more. Alphonse Oliveri has 2 emails and 2 mobile phone numbers on RocketReach.
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