Alpha Bundu Email & Phone Number
Director of Customer Experience @ Orange SL
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Alpha Bundu Location
- Sierra Leone
Alpha Bundu Work
- 2022 -now Director of Customer Experience @
- 2021 -2022 Director of Program (focus on improving Customer Acquisition Identification and Know Your Customer) @
- 2018 -2021 Director of Audit, Risk and Internal Control @
- 2016 -2018 Head of Revenue Assurance and Fraud Management @
- 2015 -2016 Head of Revenue Assurance and Fraud Management @ airtel
- 2012 -2015 Revenue Assurance Manager @
- 2010 -2012 Billing Manager @
- 2008 -2009 Value Added Platform Manager @
- 2007 -2008 Intelligent Network Engineer @
- 2008 -2009 Lecturer @ Njala University of Sierra Leone
Alpha Bundu Education
- 2010 Universitat Duisburg Essen RUHR Campus Academy (rca)
Faculty (Economics and Business Administration)
2010-2010 - City University London
Masters (Modules · Human-Computer Interaction Design · Systems Specification · Business Engineering equipped with ERP solutions driving into SAP · Programming in Java, Database, e-Commerce, Software System Design, Research Methods & Professional Issues Membership of the BCS (British Computer Society))
2009-2010 - Fourah Bay College
BENG Hons (Hall President, Social Secretary, Member of the Sierra Leone Institute of Engineers (S.L.I.E) Honours Thesis: Designed a Database Driven Websites using PHP, MySQL, Apache on a Linux Operating System (LAMP).)
2002-2007
Alpha Bundu Skills
- Revenue Recognition
- Revenue Forecasting
- Product Development
- Telecommunications Billing
- Process Engineering
- Problem Solving
- Product Management
- Business Process Improvement
- Interconnection
- Roaming
- Prepaid
- Postpaid
- User Acceptance Testing
- Usability Testing
- Data Analysis
- Data Mining
- Web Development
- SQL Server 2005/2000
- Customer Service
- Change Management
- SOX
- Compliance
- Team Building
- ERP
- Revenue Assurance
- Sarbanes-Oxley Act
- Telecommunications
- Interconnect
- SMS
- GPRS
- Charging
- Intelligent Networks
- Project Management
- GSM
- Management
- Mobile Devices
- VAS
- Project Planning
- Value-Added Services (VAS)
- Risk Management
- Strategy
- Sarbanes Oxley Act
- Value Added Services Vas
- Fraud Management
- Financial Analysis
- Microsoft Word
- Public Speaking
- Value Added Services
Alpha Bundu Summary
- Alpha Bundu, based in Sierra Leone, is currently a Director of Customer Experience at Orange SL. Alpha Bundu brings experience from previous roles at Orange SL and airtel. Alpha Bundu holds a 2010 - 2010 Faculty in Economics and Business Administration @ 2010 Universitat Duisburg Essen RUHR Campus Academy (rca). With a robust skill set that includes Revenue Recognition, Revenue Forecasting, Product Development, Telecommunications Billing, Process Engineering and more. Alpha Bundu has 2 emails and 1 mobile phone numbers on RocketReach.
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