Alok Singh Email & Phone Number
Head Customer Support Operations @ WazirX
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Alok Singh Location
- Bengaluru, KA, IN
Alok Singh Work
- Head Customer Support Operations @ (November 2025 - Present)
- Associate Director @ (April 2025 - November 2025)
- Senior Manager @ (July 2023 - March 2025)
- Head of Customer Support @ (November 2021 - June 2023)
- Senior Manager - Partner Management @ Flipkart (January 2018 - November 2021)
- Manager - Customer Experience @ Flipkart (July 2015 - December 2017)
- Assistant Manager - Customer Experience @ Flipkart (November 2011 - June 2015)
- Executive and Senior Executive @ Flipkart (September 2009 - October 2011)
Alok Singh Education
- B. M. S. College of Engineering
Bachelor of Engineering (B.E.) (Electrical and Electronics Engineering)
2005-2009 - Lucknow Army Public School
AISSE (Physics, Chemistry, Biology)
1994-2005
Alok Singh Skills
- AI in Operations
- Account Management
- Analysis
- Analytics
- Business Development
- Business Strategy
- CRM
- Change Management
- Communication
- Competitive Analysis
- Cost Optimisation
- Critical Thinking
- Cross Functional Team Building
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Cx Transformation
- Digital Support
- E-commerce
- Employee Training
- Leadership
- MIS
- Market Research
- Microsoft Excel
- Microsoft Office
- Operations Management
- Order Management
- Partner Relationship Management
- People Management
- Problem Solving
- Process Analysis
- Process Automation
- Process Design
- Process Excellence
- Procurement
- Product Management
- Project Management
- Relationship Building
- Sourcing
- Stakeholder Management
- Supply Chain Management
- Support Operations
- Team Leadership
- Team Management
- Vendor Management
Alok Singh Summary
- Alok Singh, based in Bengaluru, KA, IN, is currently a Head Customer Support Operations at WazirX. Alok Singh brings experience from previous roles at Fi, cure.fit (cult.fit) and Flipkart. Alok Singh holds a 2005 - 2009 Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering @ B. M. S. College of Engineering. With a robust skill set that includes AI in Operations, Account Management, Analysis, Analytics, Business Development and more. Alok Singh has 2 emails on RocketReach.
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