Alok Kumar Email & Phone Number
Company Owner
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Alok Kumar Location
- Noida, UP, IN
Alok Kumar Work
- Advisor @ (February 2026 - Present)
- Advisor - Ecocivilsation India @ (November 2024 - Present)
- Customer Experience Advisor @ (April 2019 - Present)
- Company Owner @ Experience Integrators (August 2018 - Present)
- Advisor - Customer Experience @ (August 2023 - May 2025)
- Customer Experience Advisor @ (August 2019 - November 2024)
- Corporate Advisor @ (September 2020 - June 2022)
- Advisor - Customer Experience -ATS @ (August 2020 - September 2020)
- Director and Principal Consultant @ Agile Experience Designers -LLP (August 2017 - July 2018)
- Chief Service Delivery Officer @ Aircel (December 2011 - July 2017)
- Head - Operations and Customer Support - Enterprise Data Business @ Aircel (March 2010 - December 2011)
- Chief Service Delivery Officer @ Aircel (May 2009 - March 2010)
- Head - Customer Service and Quality @ Aircel Ltd (September 2007 - April 2009)
- Vice President @ (July 2001 - September 2007)
- Chief General Manager @ Escotel Mobile Communications (June 1996 - July 2001)
- National Head - ISO 9000 @ Modi Xerox (January 1987 - January 1996)
Alok Kumar Education
- Indian Institute of Technology, Kharagpur
B.Tech (Hons)
1974-1979 - Saint Paul's , Rourkela
Senior Cambridge (Physical Sciences)
1967-1973
Alok Kumar Skills
- Process Management
- Program Management
- Sales Operations
- BPO
- TQM
- Cellular Communications
- Service Delivery
- MIS
- Strategy
- Customer Relationship Management Crm
- Customer Experience
- Business Planning
- Project Delivery
- Call Centers
- Team Leadership
- Business Strategy
- Team Management
- Business Process Management
- Management Information Systems Mis
- Business Process Improvement
- Mobile Devices
- Management
- Team Building
- Strategic Planning
- Talent Acquisition
- VAS
- Leadership
- Business Development
- Operations Management
- Cross Functional Team Leadership
- Account Management
- People Skills
- Vendor Management
- Customer Lifecycle Management
- Pre Sales
- Integration
- Quality Assurance
- Business Process
- Telecommunications
- CRM
- Analytics
- Outsourcing
- Process Improvement
- Customer Relationship Management
- Management Information Systems
Alok Kumar Summary
- Alok Kumar, based in Noida, UP, IN, is currently a Company Owner at Experience Integrators. Alok Kumar brings experience from previous roles at WachMe - Winner IMC 2025 - Best Connected Device, Ecocivilisation, worxpertise and Esri India. Alok Kumar holds a 1974 - 1979 B.Tech in Hons @ Indian Institute of Technology, Kharagpur. With a robust skill set that includes Process Management, Program Management, Sales Operations, BPO, TQM and more. Alok Kumar has 4 emails and 4 mobile phone numbers on RocketReach.
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