Almavia CX Technology Stack

Branch helps mobile apps grow with deep links that power referral systems, sharing links and invites with full attribution and analytics.

DoubleClick is a digital advertising solution from Google.

Google Sign-In is a secure authentication system that enables users​ to sign in with their Google accounts.

MailChimp Marketing is a marketing automation platform designed and developed for businesses using email to reach out to their target markets

Mailjet is a real-time cloud emailing platform that improves the deliverability of emails and allows users to track and monitor sent emails.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Twitter offers targeted ad placement on their ad platform.

Twitter's analytics help you understand how the content shared on Twitter grows business.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Vimeo PRO is a business video hosting platform.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Livestorm captures insights on they attendees such as the attendance rate, registration source, polls answers.

New Relic One is an entity-centric observability platform that collects and contextualizes all operational data—from any source—and simplifies instrumentation, data ingestion, exploration, correlation, and machine learning-powered analysis to support observability for every organization.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside of a web browser.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

MailChimp list management features help users organize and target their list for sending. They automatically remove bounce backs and unsubscribes from their list.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Phusion Passenger is a multi-language (Ruby, Python, Node) web & app server which can integrate into Apache and Nginx

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.