If you need more lookups,
subscriptions start at $34 USD/month.
Ally Gray Location
Glasgow, GB
Ally Gray Work
Principal Program Manager @ (January 2025 - Present)
EU Headcount Planning Manager @ (September 2018 - December 2024)
EU Workflow Manager @ (May 2017 - August 2018)
Head of Service Planning @ (April 2016 - February 2017)
Head of BI and Planning @ (February 2015 - March 2016)
Head of Call Centre Architecture @ RESPONSE (September 2013 - February 2015)
Head of Performance Excellence @ RESPONSE (July 2012 - September 2013)
Head of Planning and Management Support @ RESPONSE (November 2011 - June 2012)
Head of Resource and Planning @ (October 2010 - November 2011)
Service Delivery Manager @ (May 2010 - September 2010)
Performance and Queue Strategy Manager @ (January 2005 - January 2010)
Customer Services Manager @ (February 2005 - September 2005)
Team Leader @ (December 1998 - January 2004)
Ally Gray Skills
Team Leadership
Call Center
Contact Centers
Workforce Management
Service Delivery
Outsourcing
Forecasting
Call Centers
Leadership
Management
Strategy
Project Planning
Stakeholder Management
Business Intelligence
Project Management
Performance Management
Change Management
Ally Gray Summary
Ally Gray, based in Glasgow, GB, is currently a Principal Program Manager at Amazon. Ally Gray brings experience from previous roles at Amazon, Sky and Parseq. With a robust skill set that includes Team Leadership, Call Center, Contact Centers, Workforce Management, Service Delivery and more. Ally Gray has 3 emails on RocketReach.
Looking for a different Ally Gray?
Find contact details for 700 million professionals.