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Allison Bruen Location
Lansdale, PA, US
Allison Bruen Work
Director of Customer Success @ (April 2025 - Present)
Manager of Customer Success @ (August 2021 - April 2025)
Customer Success Manager @ (May 2021 - August 2021)
General Manager @ (November 2015 - May 2021)
Operations Manager @ (November 2012 - November 2015)
Production Manager @ (June 2011 - November 2015)
Sound Engineer @ (June 2007 - November 2015)
Volunteer Coordinator @ (January 2009 - November 2012)
Minister of Music for Children and Youth @ St John's United Church of Christ (September 2013 - August 2017)
Allison Bruen Education
Syracuse University
Bachelor of Music (Music Industry)
2004-2008
Allison Bruen Skills
Account Management
Analytical Skills
Attention to Detail
Business Metrics
Business Relationship Management
Business Reviews
Business-to-Business (B2B)
CRM Databases
CSM
Change Management
Coaching
Coaching & Mentoring
Communication
Constructive Feedback
Consultations
Creative Problem Solving
Cross-functional Collaborations
Customer Advocacy
Customer Engagement
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer-focused Service
De-escalation
Director level
Employee Training
Escalation Resolution
Escalations Management
Hospitality
Human Resources (HR)
Key Performance Indicators
Leadership
Logistics
Management
Management Professional
Microsoft Excel
Microsoft Office
Morale
Objectives and Key Results (OKRs)
Onboarding
Operations Management
Partner Relationship Management
Performance Reviews
Presentations
Problem Solving
Process Automation
Process Improvement
Product Adoption
Product Road Mapping
Project Management
Project Plans
Relationship Development
Scalability
Social Influence
Software as a Service (SaaS)
Staff Development
Start-ups
Strategic Partnerships
Strategic Planning
Strategic Thinking
Team Building
Team Leadership
Team Management
Teamwork
Training
Voice of the Customer
Workflow Design
Allison Bruen Summary
Allison Bruen, based in Lansdale, PA, US, is currently a Director of Customer Success at ThinkReservations. Allison Bruen brings experience from previous roles at ThinkReservations and Sellersville Theater 1894 and The Washington House Hotel & Restaurant. Allison Bruen holds a 2004 - 2008 Bachelor of Music in Music Industry @ Syracuse University. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Business Metrics, Business Relationship Management and more. Allison Bruen has 2 emails and 1 mobile phone numbers on RocketReach.
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