Allen Murphy Email & Phone Number
Adjunct Professor, Business Administration and Management @ Valencia College
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Allen Murphy Location
- Orlando, FL, US
Allen Murphy Work
- Adjunct Professor, Business Administration and Management @ (August 2018 - Present)
- Management Consultant @ Randstad Professionals (December 2017 - August 2018)
- Director, Global Program Management and Client Services @ Convergys (February 2011 - March 2017)
- Management Consultant @ Murphy Consulting (January 2009 - February 2011)
- Director, Technical Support and Client Services @ (August 2002 - November 2008)
- Associate Director @ Gartner Consulting (February 2000 - January 2002)
- Management Consultant @ Murphy Consulting (February 1998 - February 2000)
- Senior Technical Support Manager @ (August 1986 - September 1997)
Allen Murphy Education
- Florida Institute of Technology
MBA (Information Systems/Management)
- University of Central Florida
BSBA (Management)
Allen Murphy Skills
- Strategic Planning
- IT Management
- Quality Assurance
- Call Center
- CSM, Certified Support Manager
- CSP, Certified Systems Professional
- bpo
- Program Management
- Customer Experience
- Outsourcing
- Enterprise Software
- Professional Services
- Vendor Management
- Service Delivery
- Cross-functional Team Leadership
- Business Analysis
- Systems
- Call Centers
- Management
- Strategy
- Leadership
- CRM
- Cloud Computing
- Process Improvement
- Technical Support
- Business Process
- Customer Satisfaction
- Customer Service
- Customer Relationship Management Crm
- Cross Functional Team
- CSP
- Sales
- Certified Support
- CSM
- Contact Centers
- Microsoft Excel
- Cross Functional Team Leadership
- Certified Support Manager
- Business Process Improvement
- Certified Systems
- Certified Systems Professional
- Consulting
- Help Desk Support
- Infrastructure
- Shared Services
- Technical Training
- Significant Accomplishments
- Training and Development
- Community
- Net
- Juniper Technologies
- Instruction
- Gartner
- Frameworks
- Higher Education
- Structure
- WINS
- Honor
- Witness
- Job Satisfaction
- ACD
- Australia
- P&L Management
- Vru
- Facilitation
- Customer Support
- Organizational Structure
- Assessment
- Japan
- TQM
- Florida
- Revenue
- Design
- Security
- Continuous Improvement
- Resume
- Program Managers
- Chat
- Technology Solutions
- Metrics
- Program Growth
- Curriculum Development
- Auditing
- Data Storage
- Functional Requirements
- Transactional
- Information Systems
- Lean Manufacturing
- Accounting
- Siemens
- Human Resources
- Incentive Programs
- Supplier Evaluation
- Profit
- Telecommunications
- Business Services
- Cell
- Iso 9000
- Sales Enablement
- County
- Solution Implementation
- Management Consulting
- Attainment
- MSA
- Install Base
- Training
- Employee Training
- Sla
- Orlando
- Surveying
- Philippines
- Operational Excellence
- Business Management
- Streamline
- Product Development
- Field Service
- Accounts Payable
- Custom Software
- Reward
- Partnerships
- Concepts
- Information Technology
- Costa Rica
- Yahoo
- Csat
- STAR
- Y2K
- Business Alignment
- Customization
- Licensing
- Operations
- Dell Computers
- Services Industry
- Organizational Dynamics
- Symantec
- Credit
- Change Management
- Client Analysis
- SOW
- Avaya Technologies
- Lockheed Martin
- Remediation
- Continuous Process Improvement
- Contractual Agreements
- Accounts Receivable
- Brand Loyalty
- Responsibility
- Internal Audit
- Usa
- Six Sigma
- Executive Management
- NetApp
- ITIL
- Account Management
- Orange County
- Bulgaria
- Sprint
- Government
- Consortium
- Scrum
- Software
- Customer Experience Management
- India
- Focus Groups
- Call Management
- Libraries
- China
- Software Implementation
- Invoicing
- Organizational Initiatives
- Management Development
- Kaizen
- Lean Six Sigma
- CPOE
- Software Development
- Brocade
- Meetings
- Delivery
- Order Processing
- Automation
- Customer Relationship Management
Allen Murphy Summary
- Allen Murphy, based in Orlando, FL, US, is currently a Adjunct Professor, Business Administration and Management at Valencia College. Allen Murphy brings experience from previous roles at Randstad Professionals, Convergys, Murphy Consulting and Symantec. Allen Murphy holds a MBA in Information Systems/Management @ Florida Institute of Technology. With a robust skill set that includes Strategic Planning, IT Management, Quality Assurance, Call Center, CSM, Certified Support Manager and more. Allen Murphy has 2 emails and 2 mobile phone numbers on RocketReach.
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