Allen Murphy Email & Phone Number

Adjunct Professor, Business Administration and Management @ Valencia College

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Allen Murphy Location

Orlando, FL, US

Allen Murphy Work

2018 -now Adjunct Professor, Business Administration and Management @
2017 -2018 Management Consultant @ Randstad Professionals
2011 -2017 Director, Global Program Management and Client Services @ Convergys
2009 -2011 Management Consultant @ Murphy Consulting
2002 -2008 Director, Technical Support and Client Services @
2000 -2002 Associate Director @ Gartner Consulting
1998 -2000 Management Consultant @ Murphy Consulting
1986 -1997 Senior Technical Support Manager @

Allen Murphy Education

Florida Institute of Technology
MBA (Information Systems/Management)
University of Central Florida
BSBA (Management)

Allen Murphy Skills

Strategic Planning
IT Management
Quality Assurance
Call Center
CSM, Certified Support Manager
CSP, Certified Systems Professional
bpo
Program Management
Customer Experience
Outsourcing
Enterprise Software
Professional Services
Vendor Management
Service Delivery
Cross-functional Team Leadership
Business Analysis
Systems
Call Centers
Management
Strategy
Leadership
CRM
Cloud Computing
Process Improvement
Technical Support
Business Process
Customer Satisfaction
Customer Service
Customer Relationship Management Crm
Cross Functional Team
CSP
Sales
Certified Support
CSM
Contact Centers
Microsoft Excel
Cross Functional Team Leadership
Certified Support Manager
Business Process Improvement
Certified Systems
Certified Systems Professional
Consulting
Help Desk Support
Infrastructure
Shared Services
Technical Training
Significant Accomplishments
Training and Development
Community
Net
Juniper Technologies
Instruction
Gartner
Frameworks
Higher Education
Structure
WINS
Honor
Witness
Job Satisfaction
ACD
Australia
P&L Management
Vru
Facilitation
Customer Support
Organizational Structure
Assessment
Japan
TQM
Florida
Revenue
Design
Security
Continuous Improvement
Resume
Program Managers
Chat
Technology Solutions
Metrics
Program Growth
Curriculum Development
Auditing
Data Storage
Functional Requirements
Transactional
Information Systems
Lean Manufacturing
Accounting
Siemens
Human Resources
Incentive Programs
Supplier Evaluation
Profit
Telecommunications
Business Services
Cell
Iso 9000
Sales Enablement
County
Solution Implementation
Management Consulting
Attainment
MSA
Install Base
Training
Employee Training
Sla
Orlando
Surveying
Philippines
Operational Excellence
Business Management
Streamline
Product Development
Field Service
Accounts Payable
Custom Software
Reward
Partnerships
Concepts
Information Technology
Costa Rica
Yahoo
Csat
STAR
Y2K
Business Alignment
Customization
Licensing
Operations
Dell Computers
Services Industry
Organizational Dynamics
Symantec
Credit
Change Management
Client Analysis
SOW
Avaya Technologies
Lockheed Martin
Remediation
Continuous Process Improvement
Contractual Agreements
Accounts Receivable
Brand Loyalty
Responsibility
Internal Audit
Usa
Six Sigma
Executive Management
NetApp
ITIL
Account Management
Orange County
Bulgaria
Sprint
Government
Consortium
Scrum
Software
Customer Experience Management
India
Focus Groups
Call Management
Libraries
China
Software Implementation
Invoicing
Organizational Initiatives
Management Development
Kaizen
Lean Six Sigma
CPOE
Software Development
Brocade
Meetings
Delivery
Order Processing
Automation
Customer Relationship Management

Allen Murphy Summary

Allen Murphy, based in Orlando, FL, US, is currently a Adjunct Professor, Business Administration and Management at Valencia College. Allen Murphy brings experience from previous roles at Randstad Professionals, Convergys, Murphy Consulting and Symantec. Allen Murphy holds a MBA in Information Systems/Management @ Florida Institute of Technology. With a robust skill set that includes Strategic Planning, IT Management, Quality Assurance, Call Center, CSM, Certified Support Manager and more. Allen Murphy has 2 emails and 2 mobile phone numbers on RocketReach.