Allen Lee Email & Phone Number
Living the Dream
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Allen Lee Location
- Melbourne, VIC, AU
Allen Lee Work
- 2023 -now Living the Dream @ Retirement
- 2013 -2023 Senior Director, Technical Support, APJ @ ServiceNow - The world most innovative company in 2018! We are rapidly growing a
- 2013 -2013 Senior Director, International Support Operations @
- 2012 -2013 Senior Director, Support Operations, APJ @
- 2012 -2012 Consultant @
- 2004 -2012 Director, Customer Support, Asia Pacific @
- 2002 -2004 Business Development Director, Asia Pacific @
- 2000 -2002 Director, Software Consulting, Australia and New Zealand @
- 1997 -2000 Product Marketing Manager, Asia Pacific @
- 1990 -1996 Senior Technical Consultant @
- 1989 -1990 DB2 Instructor (Part Time Contract) @ IBM Australia
- 1989 -1990 DB2 Consultant (Contract) @ National Mutual Life Assurance (NMLA)
- 1988 -1989 DB2 Consultant (Contract) @ Ansett Australia Airlines
- 1983 -1988 System Engineer @ IBM Australia
- 1982 -1982 Programmer and Analyst @ Campbell and Cook Consulting Actuaries
Allen Lee Education
- Monash University
Bachelor of Science (Honors) (Computer Science)
1978-1981
Allen Lee Skills
- Enterprise software customer support and services
- Pre / Post sales consulting
- End-to-End Customer Experience Management
- Customer satisfaction and retention
- Workforce Planning
- Change Management
- Management Coaching and Development
- Critical account and escalation management
- Successful Negotiation
- Budgeting and planning
- KCS
- ITIL
- Customer Support
- Enterprise Software
- Consulting
- Sales
- Customer Satisfaction
- Pre-sales
- IT Service Management
- CRM
- Management
- BMC Remedy
- IT Strategy
- Product Management
- Business Intelligence
- Enterprise Architecture
- Cloud Computing
- Professional Services
- Service Delivery
- Leadership
- SaaS
- Business Development
- Go-to-market Strategy
- Product Marketing
- Storage
- Sales Operations
- Solution Selling
- Sales Enablement
- Business Alliances
- Virtualization
- Partner Management
- Salesforce.com
- Managed Services
- Integration
- Solution Architecture
- Vendor Management
- Technical Support
- Software Industry
- Strategic Partnerships
- Distributed Team Management
- Go to Market Strategy
- Public Speaking
- Customer Service
- Pre Sales
- Business Strategy
- Post Sales Consulting
- Pre
- End to End Customer Experience Management
- SQL
Allen Lee Summary
- Allen Lee, based in Melbourne, VIC, AU, is currently a Living the Dream at Retirement. Allen Lee brings experience from previous roles at ServiceNow - The world most innovative company in 2018! We are rapidly growing a, Fusion-io and CPT Global. Allen Lee holds a 1978 - 1981 Bachelor of Science (Honors) in Computer Science @ Monash University. With a robust skill set that includes Enterprise software customer support and services, Pre / Post sales consulting, End-to-End Customer Experience Management, Customer satisfaction and retention, Workforce Planning and more. Allen Lee has 1 mobile phone numbers on RocketReach.
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