Allen Email
IT Helpdesk Manager @ Copperleaf
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Allen Location
- Vancouver, BC, CA
Allen Work
- IT Helpdesk Manager @ (December 2017 - Present)
- Technical Lead - Desktop and Hardware and Server and Helpdesk Services and Global Apple Custodian @ (December 2007 - December 2017)
- Team Lead - Workstation Infrastructure Services @ (January 2006 - December 2007)
- Desktop Services Manager North America and Vancouver Tl @ Creo Kodak (April 2004 - December 2006)
- Desktop Support Specialist @ (February 2000 - January 2004)
- Senior Computer Tech @ Future Shop Tech Services (July 1997 - September 1999)
Allen Education
- British Columbia Institute of Technology
(Leadership)
2005-2005 - Capilano University
(Business Administration)
1999-2000
Allen Skills
- Active Directory
- Analytical Skills
- CompTIA A+ Certification
- Computer Hardware
- Cross-functional Team Leadership
- Customer Satisfaction
- Desktop Administration
- Digital Imaging
- Documentation
- ESET
- Group Policy
- Hardware
- Help Desk Support
- IT Service Management
- Information Technology Infrastructure
- JamfNow
- Mac OS X
- Management
- Microsoft 365
- Microsoft Entra ID
- Microsoft Intune
- Mosyle Mac MDM
- OS X
- Operating Systems
- PDQ
- Printers
- Project Management
- Remote Desktop
- Remote Support
- SMS
- Servers
- Small Team Management
- Software Documentation
- System Deployment
- Technical Leadership
- Technical Project Leadership
- Technical Support
- Technology Management
- Troubleshooting
- VMware ESX
- VMware Fusion
- VMware Workstation
- Windows Server
Allen Summary
- Allen, based in Vancouver, BC, CA, is currently a IT Helpdesk Manager at Copperleaf Technologies. Allen brings experience from previous roles at Eastman Kodak Company, Creo Kodak and Creo. Allen holds a 2005 - 2005 British Columbia Institute of Technology. With a robust skill set that includes Active Directory, Analytical Skills, CompTIA A+ Certification, Computer Hardware, Cross-functional Team Leadership and more. Allen has 1 emails on RocketReach.
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Top Copperleaf Employees
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Toronto, ON, CA
Eric MacDonald
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Miami Beach, FL, US
Felipe Martins
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Tom Rahder
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Exeter, England, GB
Bill Parry
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Texas, United States
Lance Olmsted
President
Miami, FL, US
Kassie Knight
Head of Legal: IFS Copperleaf
Gerrards Cross, GB
Milena Sarneva
Senior Director of AI
Vancouver, BC, CA
Megan Wing
Director of Employee Experience
Squamish, BC, CA
David Bruce
Executive Director of Enterprise Applications
Los Angeles, CA, US
Chris Allen
CFO and COO
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Sarah Norris
Vice President of Sales
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Laura Ryan
Senior Director of Marketing, Americas
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Timothy Forkner
Chief Revenue Officer
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Michelle Chan
Director of Software Development
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