Allan McEwan Email
Head of Contact Center and Customer Service @ Optical Express
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Allan McEwan Location
- Glasgow, GB
Allan McEwan Work
- Head of Contact Center and Customer Service @ (April 2025 - Present)
- Patient Care Manager @ (September 2018 - April 2025)
- Cinical Services Executive @ (March 2012 - September 2018)
- Refractive Consultant @ (April 2008 - March 2012)
- Optical Assistant @ (December 2006 - April 2008)
Allan McEwan Education
- Dumbarton Academy 1996-2002
Allan McEwan Skills
- Analytical Skills
- Business Development Support
- Coaching
- Commercial Development
- Commercial Operation
- Communication
- Complaint Investigations
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Healthcare
- Healthcare Management
- Interpersonal Skills
- Leadership
- Leadership Development
- Man Management
- Management
- Operations Administration
- Operations Management
- Operations Support
- Regulatory Guidelines
- Relationship Building
- Root Cause Problem Solving
- Service Coordination
- Service Design
- Service Standards
- Staff Development
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Time Management
- Workforce Management
Allan McEwan Summary
- Allan McEwan, based in Glasgow, GB, is currently a Head of Contact Center and Customer Service at Optical Express. Allan McEwan brings experience from previous roles at Optical Express. Allan McEwan holds a 1996 - 2002 Dumbarton Academy. With a robust skill set that includes Analytical Skills, Business Development Support, Coaching, Commercial Development, Commercial Operation and more. Allan McEwan has 2 emails on RocketReach.
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