Alla Melnichenko Email
Responsable d'Expérience de voyage @ TGV Lyria
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Alla Melnichenko Location
- Paris, FR
Alla Melnichenko Work
- 2017 -now Responsable d'Expérience de voyage @
- 2015 -2016 Chargée du Projet Marketing @
- 2013 -2015 Assistante au Responsable des Opérations @ Grand Sport Hotel
- 2012 -2012 Senior Front Desk Agent @
- 2010 -2011 Front Desk Agent @
Alla Melnichenko Education
- Université de Versailles Saint-Quentin-en-Yvelines
Master's degree (Quality and Customer Relationship Management)
2015-2016 - Sup de Vente Ecole de Commerce 2015-2016
- Hotel Institute Montreux
Master's degree (Hotel Operations Management)
2008-2009 - Kyiv National University of Culture and Arts
Higher Diploma in Tourism Management
2003-2008
Alla Melnichenko Skills
- Assurance qualité
- Voix du client
- Qualité fournisseur
- Résolution de problèmes
- Listen
- Synthesizing
- Customer Service Operations
- Client Services
- Customer Experience Management
- Soft Skills
- Client-focused
- Contact avec les clients
- Indicateurs clés de performance
- Animation d’équipes
- Actions correctives
- Gestion des priorités
- Niveau élevé de précision
- Communications bilingues
- Communication interpersonnelle
- Compétences interpersonnelles
- Indicateurs
- Anglais
- Tableau de bord
- Restauration collective
- Service traiteur
- Orientation client
- Service clientèle
- Gestion de la relation avec les parties prenantes
- Expérience client
- Travail d’équipe
- Satisfaction client
- Gestion du service client
- Relation client
- Compétences analytiques
- Front Office
- Hospitality Management
- Tourism
- Marketing
- Sales
- Customer Relations
- Project Management
- Conference Management
- Travel
- Customer Service
- Marketing Strategy
- Event Management
- Customer Relationship Management (CRM)
- Management
Alla Melnichenko Summary
- Alla Melnichenko, based in Paris, FR, is currently a Responsable d'Expérience de voyage at TGV Lyria. Alla Melnichenko brings experience from previous roles at SNCF, Grand Sport Hotel, 11 Mirrors Design Hotel and Hyatt Regency. Alla Melnichenko holds a 2015 - 2016 Master's degree in Quality and Customer Relationship Management @ Université de Versailles Saint-Quentin-en-Yvelines. With a robust skill set that includes Assurance qualité, Voix du client, Qualité fournisseur, Résolution de problèmes, Listen and more. Alla Melnichenko has 1 emails on RocketReach.
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