Alka Head Email & Phone Number
IT Manager @ KMF Group Ltd
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Alka Head Location
- Crawley, GB
Alka Head Work
- IT Manager @ (July 2024 - Present)
- Information Technology Manager @ KMF(KnowMeanFeat) Group Ltd (July 2024 - Present)
- End User Support Specialist @ (December 2019 - April 2024)
- IT Analyst @ (October 2018 - December 2019)
- Service Desk Analyst @ (October 2018 - December 2019)
- Network Support Analyst @ Cyntergy (August 2015 - October 2018)
- Service Desk Analyst @ Cyntergy Services Ltd (MSP) (August 2015 - October 2018)
- ESAS - Department of Energy and climate Chan @ Hinduja Global Solutions (September 2014 - April 2015)
- Technical Support Executive @ IBM Global Process Services (October 2011 - November 2013)
- Human Resourse Executive @ Barclays Shared Services (July 2010 - July 2011)
Alka Head Education
- HAL school, India
Kanpur university (Biology/Biological Sciences, General)
Alka Head Skills
- A/R Management
- Active Directory
- Agile Methodologies
- Asset and Liability Management (ALM)
- Audit Management
- Autopilot
- Availability Management
- Avaya IP Telephony
- Building Business Relationships
- Business Diagnosis
- Business Requirements
- Call Logging
- Cisco VPN
- Citrix
- Citrix Hypervisor
- Client Follow-Up
- Coaching & Mentoring
- Continuous Controls Monitoring
- Cookbooks
- Corporate Environments
- Cost Reduction
- Customer Service
- Desktop Support
- Employee Relations
- End User Training
- File Sharing
- Hardware Installation
- Hyper-V
- IBM iSeries
- IT Performance Monitoring
- IT Procurement
- IT Security Assessments
- IT Security Best Practices
- IT Service Management
- ITIL
- ITIL Service Operations
- Incident Management
- Jira
- Knowledge Management
- MSP Practitioner
- Mailboxes
- Managed Services
- Management
- Medical Diagnostics
- Microsoft 365
- Microsoft Azure
- Microsoft Certified Technology
- Microsoft Exchange
- Microsoft Intune
- Microsoft Office
- Mobile Configuration
- Mobile VoIP
- Network Analyzers (Electrical)
- Network Mapping
- Network Security
- Network Support
- New Product Rollout
- Office 365
- Office 365 Administration
- Patch Management
- Point of Sale (POS) Systems
- Powershell
- RSA Tokens
- Reducing Operating Costs
- Reliability
- SSH Client
- Service Delivery
- Service Desk
- Service-Level Agreements (SLA)
- Service-now.com
- Skype for Business
- Skype for Business Server
- Software Configuration Management
- Software Requirements
- Software Troubleshooting
- Sprint Planning
- Startup Environments
- System Center Configuration Manager (SCCM)
- System Maintenance
- System Monitoring
- Technical Support
- Technology Implementation
- Technology Management
- Third-Party Vendor Management
- Troubleshooting
- Vendor Management
- Virtual Private Network (VPN)
- Zscaler Zero Trust Exchange
Alka Head Summary
- Alka Head, based in Crawley, GB, is currently a IT Manager at KMF Group Ltd. Alka Head brings experience from previous roles at KMF(KnowMeanFeat) Group Ltd, esure Group, DOMESTIC AND GENERAL FINANCE COMPANY LIMITED and Domestic & General. Alka Head holds a Kanpur university in Biology/Biological Sciences, General @ HAL school, India. With a robust skill set that includes A/R Management, Active Directory, Agile Methodologies, Asset and Liability Management (ALM), Audit Management and more. Alka Head has 1 mobile phone numbers on RocketReach.
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