2001 -
2004 Toolset Automation and Distribution Manager @
1998 -
2001 Desktop Services Engineer Team Lead @
1991 -
1998 Computer Shift Leader @
Alistair Mounter Education
Croydon College
BTEC HNC (Computer Studies)
1985
-
1986
Emanuel School 1978
-
1984
Alistair Mounter Skills
IT Service Management
ITIL
Incident Management
Service Delivery
Service Management
Sla
Change Management
Stakeholder Management
Release Management
Service Improvement
CRM
Business Services
Problem Management
Team Management
Service Level Management
Resource Management
Process Improvement
Team Leadership
Integration
Management
Disaster Recovery
Project Delivery
Business Process
Transition Management
Customer Service
System Deployment
Personal Development
Team Building
BMC Remedy
Payment Systems
Infrastructure
Offshoring
IT Management
Project Planning
Business Continuity
IT Transformation
HP
Software Documentation
CMDB
IT Strategy
PRINCE2
Governance
Mentoring
Customer Relations
People Management
Problem Management
Service Transition
Axios Assyst
HP Service Manager
PMO
Java
Problem
Outsourcing
Service Level Agreements Sla
Customer Relationship Management Crm
Metrics
Supplier Management
Reporting
Troubleshooting
Business Process Improvement
Leadership
Service Delivery Management
Service Level Agreements
Customer Relationship Management
Alistair Mounter Summary
Alistair Mounter, based in Romsey, GB, is currently a Head of IT Service Management - FTC at Maritime and Coastguard Agency. Alistair Mounter brings experience from previous roles at TONOMUS, NEOM, BGT Service Management Ltd and Chalhoub Group. Alistair Mounter holds a 1985 - 1986 BTEC HNC in Computer Studies @ Croydon College. With a robust skill set that includes IT Service Management, ITIL, Incident Management, Service Delivery, Service Management and more. Alistair Mounter has 1 emails and 1 mobile phone numbers on RocketReach.
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