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Alison Wok Location
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Alison Wok Work
Customer Service Support Manager | Piktochart and Stealth Seminar @ (October 2025 - Present)
Special Project Officer @ (October 2015 - September 2018)
Marketing Executive @ (July 2017 - August 2018)
Customer Support Team Lead (Project) @ (March 2023 - Present)
Senior Customer Support Specialist @ (March 2021 - Present)
Customer Support Specialist @ (August 2020 - March 2021)
Customer Success Manager @ (September 2018 - August 2020)
Management Trainee @ (July 2014 - September 2014)
Research Executive @ (July 2013 - September 2013)
Alison Wok Education
Univeristi Sains Malaysia Penang
Economics (Economics)
2012-2015
SMK ST.John's KL
(Business/Managerial Economics)
2008-2010
Alison Wok Skills
Customer Satisfaction
Customer Experience
Customer Interaction
Software as a Service (SaaS)
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Key Account Relationship Building
Product Support
User Interviews
Customer Support
Microsoft Office
Research
PowerPoint
volunteer
Project Management
Strategic Planning
Business Development
Event Management
web design
Digital Marketing
Online Research
Account Management
Sales Management
Business Process Improvement
Corporate Events
Corporate Communications
Email Marketing
Microsoft Excel
Microsoft Word
Teamwork
Leadership
Communication
Customer Service
customer engagement
Visual Communication
English
customer success
Visual Storytelling
Corporate Relation
Content Marketing
Brand Design
Information Graphics
Google Ads
Online Advertising
Pay Per Click (PPC)
Sales
Negotiation
Customer Service Management
Alison Wok Summary
Alison Wok, based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY, is currently a Customer Service Support Manager | Piktochart and Stealth Seminar at ThriveCart. Alison Wok brings experience from previous roles at Brunsfield International Group and Piktochart. Alison Wok holds a 2012 - 2015 Economics in Economics @ Univeristi Sains Malaysia Penang. With a robust skill set that includes Customer Satisfaction, Customer Experience, Customer Interaction, Software as a Service (SaaS), Business-to-Business (B2B) and more. Alison Wok has 2 emails on RocketReach.
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