Alison West Email & Phone Number
Lead Instructional Designer, Trainer, Business System Analyst, WalkMe Builder and Content Designer @ Amtrak
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Alison West Location
- Wilmington, DE, US
Alison West Work
- Lead Instructional Designer, Trainer, Business System Analyst, WalkMe Builder and Content Designer @ (September 2016 - Present)
- Performance Improvement Consultant and Trainer and Instructional Designer @ (March 2015 - September 2016)
- Training and Instructional Design Consultant @ (September 2013 - September 2014)
- Performance and Process Improvement Consultant @ (June 2012 - June 2013)
- Performance Improvement Specialist and Instructional Design Contractor @ (March 2012 - May 2012)
- Global TIS and CPL Process Engineer, Proj. Mngr, Training and ISD Lead @ (May 2011 - April 2012)
- Sr. Operations Education Specialist and Instructional Designer @ (May 2009 - May 2011)
- Volunteer facilitator and coordinator @ Community Matters Networking Group (February 2009 - May 2009)
- Instructional Design Project Manager and Consultant @ Barclays Bank/MISI Co (October 2008 - January 2009)
- Business Mail Center Manager @ (January 2000 - September 2008)
- Technical Training Manager @ (February 1998 - September 2008)
- Technical Education Specialist @ ExecuTrain (January 1997 - January 1998)
- Technical Education Specialist @ Bank of New York (January 1994 - January 1997)
- Merchandising and Training Manager @ Joann Fabrics (January 1992 - January 1994)
- Customer Service Retention Manager @ Corestates Bank of Delaware (January 1989 - January 1992)
- Customer Service Supervisor @ Marine Midland Bank (May 1987 - May 1989)
- Assistant Supervisor of Bank Card Security @ Beneficial National Bank (January 1984 - January 1987)
Alison West Education
- Flagler College
Elementary Education/Deaf Education (Elementary Education/Deaf Education)
1980-1983 - Mt. Pleasant High School
College Prep (College Prep)
1976-1980 - University of Delaware
Adult Learning Theory and Instructional Design
1993
Alison West Skills
- Training
- Instructional Design
- Management
- Program Management
- Recruiting
- Leadership
- Coaching
- Performance Management
- Customer Service
- New Business Development
- Organizational Development
- Software Documentation
- Marketing
- Interviews
- Business Process Improvement
- Selling
- Time Management
- Sales
- Human Resources
- Technical Writing
- Project Management
- Leadership Development
- Employee Training
- SharePoint
- Workshop Facilitation
- Team Leadership
- Instructor-led Training
- Process Improvement
- Team Building
- Call Centers
- Needs Analysis
- Cross-functional Team Leadership
- Training Delivery
- Learning Management Systems
- Business Process
- Networking
- Vendor Management
- Technical Training
- Change Management
- Integration
- Consulting
- Quality Assurance
- Testing
- Adult Education
- Talent Management
- Blended Learning
- Business Development
- Learning Management
- Employee Engagement
- Performance Improvement
- Customer Contact
- Customer Service Representatives
- Incident Management
- Instruction
- Mentoring
- Job Satisfaction
- Cross Functional Team Leadership
- Facilitation
- Varian
- Eroom
- Design
- Fraud Prevention
- Science
- Assurance
- Organizational
- PowerPoint
- MS Excel
- Observation
- Customer Satisfaction
- Process Analysis
- Developers
- New Hire Training
- Documentation
- Investigation
- Options
- Consumables
- Gap Analysis
- SAP
- Performance
- Cross Functional Team
- Camtasia
- Communication
- ERP
- Customer Relationship Management
- Presentation
- Instructor Led Training
- WebEx
- Captivate
- Timelines
- Courses
- Job Aids
- Training Programs
- Tutorials
- Client Relations
- History
- Vilt
- Adobe Connect
- Materials
- Analytical Skill
- Confirmit
- SmartDraw
Alison West Summary
- Alison West, based in Wilmington, DE, US, is currently a Lead Instructional Designer, Trainer, Business System Analyst, WalkMe Builder and Content Designer at Amtrak. Alison West brings experience from previous roles at JPMorgan Chase & Co., JPMorgan Chase, Digital Legal Services and Accolade, Inc.. Alison West holds a 1980 - 1983 Elementary Education/Deaf Education in Elementary Education/Deaf Education @ Flagler College. With a robust skill set that includes Training, Instructional Design, Management, Program Management, Recruiting and more. Alison West has 2 emails and 4 mobile phone numbers on RocketReach.
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