Alison Walsh Email
Head of complaints and quality assurance planning, insight and service improvement @ HM Revenue & Customs
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Alison Walsh Location
- London, GB
Alison Walsh Work
- 2025 -now Head of complaints and quality assurance planning, insight and service improvement @
- 2021 -2025 Head of Complaints: Operational Excellence Directorate @
- 2018 -2021 Head of Digital Communication Services @
- 2014 -2018 Head of Digital Support for Business and Agents @
- 2011 -2014 SME research and insight lead @
- 2005 -2011 SME strategy @
- 2000 -2005 Head of Business Support Teams @
- 1998 -2000 CA Transfer Project @
- 1993 -1998 Customer Service Manager @ Department of Social Security
- 1990 -1993 National Insurance team manager @ Department of Social Security
Alison Walsh Education
- Preston Polytechnic
BTEC HND Business and Finance ( Distinction)
1983-1985 - Runshaw College 1981-1983
- Lostock hall high school 1976-1981
Alison Walsh Skills
- Stakeholder Engagement
- Government
- Team Leadership
- Public Sector
- Policy
- Stakeholder Management
- Change Management
- Leadership
- Project Management
- Public Policy
- Management
- Program Management
- Governance
- Strategy
- Business Strategy
- Public Relations
- Public Speaking
- Marketing Strategy
- Marketing Communications
- Microsoft Excel
- Social Media Marketing
- Business Development
Alison Walsh Summary
- Alison Walsh, based in London, GB, is currently a Head of complaints and quality assurance planning, insight and service improvement at HM Revenue & Customs. Alison Walsh brings experience from previous roles at HM Revenue & Customs. Alison Walsh holds a 1983 - 1985 BTEC HND Business and Finance in Distinction @ Preston Polytechnic. With a robust skill set that includes Stakeholder Engagement, Government, Team Leadership, Public Sector, Policy and more. Alison Walsh has 2 emails on RocketReach.
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