Alison Walsh Email
Head of complaints and quality assurance planning, insight and service improvement @ HM Revenue & Customs
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Alison Walsh Location
- London, GB
Alison Walsh Work
- Head of complaints and quality assurance planning, insight and service improvement @ (September 2025 - Present)
- Head of Complaints: Operational Excellence Directorate @ (April 2021 - November 2025)
- Head of Digital Communication Services @ (September 2018 - March 2021)
- Head of Digital Support for Business and Agents @ (January 2014 - September 2018)
- SME research and insight lead @ (January 2011 - January 2014)
- SME strategy @ (June 2005 - June 2011)
- Head of Business Support Teams @ (June 2000 - June 2005)
- CA Transfer Project @ (June 1998 - June 2000)
- Customer Service Manager @ Department of Social Security (June 1993 - June 1998)
- National Insurance team manager @ Department of Social Security (June 1990 - June 1993)
Alison Walsh Education
- Preston Polytechnic
BTEC HND Business and Finance ( Distinction)
1983-1985 - Runshaw College 1981-1983
- Lostock hall high school 1976-1981
Alison Walsh Skills
- Stakeholder Engagement
- Government
- Team Leadership
- Public Sector
- Policy
- Stakeholder Management
- Change Management
- Leadership
- Project Management
- Public Policy
- Management
- Program Management
- Governance
- Strategy
- Business Strategy
- Public Relations
- Public Speaking
- Marketing Strategy
- Marketing Communications
- Microsoft Excel
- Social Media Marketing
- Business Development
Alison Walsh Summary
- Alison Walsh, based in London, GB, is currently a Head of complaints and quality assurance planning, insight and service improvement at HM Revenue & Customs. Alison Walsh brings experience from previous roles at HM Revenue & Customs. Alison Walsh holds a 1983 - 1985 BTEC HND Business and Finance in Distinction @ Preston Polytechnic. With a robust skill set that includes Stakeholder Engagement, Government, Team Leadership, Public Sector, Policy and more. Alison Walsh has 2 emails on RocketReach.
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