Alison Irwin Email
Service Management Consultant @ Capgemini
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Alison Irwin Location
- Southport, GB
Alison Irwin Work
- 2022 -now Service Management Consultant @
- 2020 -2022 Business Support Officer @
- 2016 -2020 IT Service Designer @
- 2016 -2017 Senior Service Manger @
- 2012 -2015 IT Consultant @
- 2002 -2011 Multiple Roles @ IBM Global Services
- 2000 -2001 Multiple Roles @
- 1999 -2000 Multiple Roles @
- 1995 -1999 Multiple Roles @ IBM Global Services UK
- 1995 -1995 Employment Services Assistant @
- 1993 -1993 International Sales and Marketing Agent @ Eurodisney SCA
Alison Irwin Education
- Liverpool John Moores University
BA Hons International Business Studies with French (Sandwich Course) (International Business Studies incl; Study at Lyon 2 University, France, UK & Overseas Placements)
1991-1994 - University of Central Lancashire
BTEC HND (Business & Finance with Bi-lingual Administration)
1989-1991
Alison Irwin Skills
- ITIL
- IT Service Management
- Project Management
- Service Improvement
- Information Technology
- Business Process Improvement
- Outsourcing
- Incident Management
- Citrix
- Business Analysis
- IT Management
- IT Strategy
- Project Delivery
- Change Management
- Service Delivery
- Unix
- Transition Management
- ITIL Process Implementation
- New Service Introduction
- IT Service Transition
- IT Supplier Management
- IT Organisational Change Management
- Service Level Management
- Event Management
- Problem Management
- Major Incident Management
- IT Service Delivery
- Casewise Corporate Modeler
- Service Management
- Continuous Service Imrovement
- Itil Service Design
- Business Process Re Engineering
- IT Operations
- IT Outsourcing
- Service Level Agreements
- Consulting
- Continuous Improvement
- Requirements Analysis
- Integration
- BMC Remedy
- Microsoft Office
- Microsoft Teams
- Team Motivation
- Foundation Certificate in It Service Management
- Bid Preparation
- Process Excellence
- Multi Cultural Team Leadership
- Siam
- It Sales Support
- Bid Writing
- Service Level Design
Alison Irwin Summary
- Alison Irwin, based in Southport, GB, is currently a Service Management Consultant at Capgemini. Alison Irwin brings experience from previous roles at British Red Cross, Experian and Wipro Consulting. Alison Irwin holds a 1991 - 1994 BA Hons International Business Studies with French (Sandwich Course) in International Business Studies incl; Study at Lyon 2 University, France, UK & Overseas Placements @ Liverpool John Moores University. With a robust skill set that includes ITIL, IT Service Management, Project Management, Service Improvement, Information Technology and more. Alison Irwin has 2 emails on RocketReach.
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