Alison Edgley's Location
Peterborough, GB
Alison Edgley's Work
- Customer Services Director @ IRIS Software Group
- Head of Contact Centre and Operations (Including Transformation) @ Thomas Cook Group plc
- Head of Contact Centre @ Thomas Cook Group plc
- Sales Centre Manager, Sales Manager, Team Manager, Travel Consultant, Travellers Cheque Accounts @ Thomas Cook Group plc
Alison Edgley's Education
- Loughborough University
Diploma (Business Management)
2004 - 2006 - Eastholme1984 - 1990
Alison Edgley's Skills
- Contact Centers
- Call Center
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Leisure Travel
- Operations Management
- Team Management
- Performance Management
- Workforce Management
Alison Edgley's Summary
Alison Edgley, based in Peterborough, GB, is currently a Customer Services Director at IRIS Software Group, bringing experience from previous roles at Thomas Cook. Alison Edgley holds a 2004 - 2006 Diploma in Business Management @ Loughborough University. With a robust skill set that includes Contact Centers, Call Center, Customer Experience, Customer Retention, Customer Satisfaction and more, Alison Edgley contributes valuable insights to the industry. Alison Edgley has 4 emails and 1 mobile phone number on RocketReach.
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ViewMatthew Hewlett
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