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Alison Daniel Location
United Kingdom
Alison Daniel Work
2025 -now IT Service Delivery Lead @
2022 -2025 Global IT Service Delivery Manager @
2020 -2022 IT Service Operations Manager @
2019 -2020 IT Service Manager @
2018 -2019 IT Service Delivery Manager @
2017 -2018 Business Intelligence Delivery Run Manager @
2014 -2017 IT Service Manager (Consumer Division) @
2014 -2014 Operational Governance and Supplier Management Lead @
2013 -2014 Availability Lead @
2013 -2013 IS Service Manager (Head Office Functions) @
2012 -2013 Service Delivery Manager (Shared Services) @
2011 -2012 Service Level Manager @
2009 -2011 Service Delivery Lead @
2004 -2009 EMEA CRM Application Support Team Lead @
1999 -2004 CRM Application Support Analyst @
1998 -1999 SAS Consultant @
Alison Daniel Education
University of Surrey 1995-1998
1991-1995
Alison Daniel Skills
Sla
ITIL
Leadership
Team Building
Service Delivery
Service Management
IT Service Management
Service Improvement
Incident Management
Business Process
Stakeholder Management
CRM
Management
Outsourcing
IT Management
Change Management
IT Strategy
Service-Level Agreements (SLA)
Business Process Improvement
Customer Relationship Management Crm
Technology
Solutions
Wireless
Service Level Agreements Sla
Technology Solutions
Service Level Agreements
Customer Relationship Management
Relationship Building
Alison Daniel Summary
Alison Daniel, based in United Kingdom, is currently a IT Service Delivery Lead at Volkswagen Group. Alison Daniel brings experience from previous roles at Costa Coffee, TUI and ITSO Ltd. Alison Daniel holds a 1995 - 1998 University of Surrey. With a robust skill set that includes Sla, ITIL, Leadership, Team Building, Service Delivery and more. Alison Daniel has 3 emails on RocketReach.
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