Alison Cox Email & Phone Number
Executive Director - Head of Production Management and Service Delivery @ Sumitomo Mitsui Banking Corporation
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Alison Cox Location
- London, England, GB
Alison Cox Work
- Executive Director - Head of Production Management and Service Delivery @ (January 2026 - Present)
- Director - Head of Service Delivery EMEA @ (April 2024 - January 2026)
- Head of Production Services @ (July 2021 - January 2024)
- Head of Application Services @ (November 2016 - July 2021)
- Head of Problem Management (Production Support), Production Services @ (March 2015 - October 2016)
- Production Services Senior Manager @ (September 2013 - March 2015)
- Release Manager @ (March 2012 - September 2013)
- Senior Deployment Analyst and Build Master @ (January 2010 - March 2012)
- Senior Technical Analyst @ (October 2005 - January 2010)
- Central Application Support Analyst @ (September 2004 - October 2005)
Alison Cox Education
- Bournemouth University
2.1(BSc Hons) (Business Information Technology)
2000-2004
Alison Cox Skills
- Analytical Skills
- Application Support Services
- Business Analysis
- Business Process Improvement
- Business Requirements
- Business Reviews
- CRM
- Change Management
- Client Relations
- Communication
- Disaster Recovery
- Financial Services
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident
- Incident Management
- Infrastructure
- Key Performance Indicators
- Leadership
- Major Incident Management
- Management
- Operating Models
- Operational Excellence
- PRINCE2
- Problem Management
- Problem Solving
- Process Improvement
- Production Support Strategy
- Project Delivery
- Project Management
- Release Management
- Requirements Analysis
- Requirements Gathering
- SDLC
- Senior Stakeholder Management
- Service Delivery
- Service Desk
- Software Development
- Software Development Life Cycle (SDLC)
- Software Implementation
- Software Project Management
- Stakeholder Management
- Strategy Implementation
- System Deployment
- Systems Analysis
- Troubleshooting
- Vendor Management
- Application Support
- Release Notes
- Prince 2 Practitioner
- Sales
- Marketing
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Alison Cox Summary
- Alison Cox, based in London, England, GB, is currently a Executive Director - Head of Production Management and Service Delivery at SMBC Group. Alison Cox brings experience from previous roles at SMBC Group, Close Brothers and International Financial Data Services (IFDS). Alison Cox holds a 2000 - 2004 2.1(BSc Hons) in Business Information Technology @ Bournemouth University. With a robust skill set that includes Analytical Skills, Application Support Services, Business Analysis, Business Process Improvement, Business Requirements and more. Alison Cox has 5 emails and 1 mobile phone numbers on RocketReach.
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